154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 29, 2023

Fast and easy because my vet submitted it directly

Fast and easy because my vet submitted it directly

Insurer: Trupanion Canada

By: Julie

Useful
Verified April 29, 2023

Puppy doing great!

My puppy required an MRI. Following the examination, the vet contacted Trupanion to determine how much they would cover. Not counting my deductible, examination fee and taxes covered over 3300 of a 4700 bill. Just amazing and best of all tests came back normal.

Insurer: Trupanion Canada

By: Lindsey

Useful
April 28, 2023

Easy to use website

Easy to use website. Excellent customer service when I call. Quick turn around when submitting claim.

Insurer: Embrace

By: Skippy

April 28, 2023

The site was easy to use and navigate…

The site was easy to use and navigate through!

Insurer: Embrace

By: Kim

Verified April 28, 2023

Too expensive

Too expensive, too challenging to submit claims, and too little coverage.

Insurer: Figo

By: customer

April 28, 2023

Best Pet Insurance I've ever had

Metlife pet insurance for my elderly cat was affordable, easy to buy and easy to use. I submitted two claims which were promptly processed, I am very pleased with the policy, terms and customer service. I'm going to transfer my new kitten's insurance to MetLife, and recommend it to my brother who has 2 cats.

Insurer: MetLife

By: Svetlana

Useful
Verified April 28, 2023

Phenomenal Representative

The girl who helped me set up my plan was so considerate, thoughtful and helpful! This is my first time getting pet insurance, and I really appreciated the time she spent explaining the different options and benefits. I had shopped other pet insurance companies and no one’s customer service compared to what I received from her. She answered all of my many questions and helped me pick the best coverage for my dogs.

Insurer: Trupanion

By: customer

April 28, 2023

Terrible experience and waste of money

Terrible experience and waste of money. They nickel and dime you and find any excuse to deny claims.

Insurer: Embrace

By: Scott D

April 28, 2023

Great Customer Service

Great work today with cs team

Insurer: Trupanion Canada

By: Angry Barber

April 28, 2023

I NEVER recommended Fetch to…

I NEVER recommended Fetch to anyone!!!!!! I opened a claim for reimbursement of a hospital emergency for my dog that was vomiting and with bloody stools, and it was denied claiming that it is pre-existing conditions because it had a previous diarrhea less than 1 year ago. But an emergency occurred, not a precondition. My dog does not have any illnesses, as seen on its record, it had diarrhea and vomiting. When a human goes to the hospital with diarrhea and vomiting isn't it an emergency? Why is it diferent for a dog?

Insurer: Fetch

By: Fernanda Diniz

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