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Claim Filed
Filed. my first claim recently. It was easy and the Clsims Team responded quickly. Refund money was deposited into my account in less than a week!
Insurer: Pumpkin
By: DMB
Happy with Pets Best!
i am quite happy with Pet's Best, have it for my dog for many years. However, premium edges up every year but its not unlike any others. Overall service is great, usually works using the app seamlessly.
Insurer: Pets Best
By: S
I am grateful for the quick responses
I am grateful for the quick responses. We’ve had hiccups in the beginning on what is approved and what is not approved. It is a sticky situation with AI being the way to accept because if words annd billing are not perfect things get denied. Then it is very, very hard to get things corrected. Pretty much once it’s submitted and decisions made no changes will be made. No matter what the error is on record. I know now to always remind the billing submitting to not be general because of things are submitted general they get denied.
Insurer: Trupanion
By: Cyndy
Had some questions and spoke with…
Had some questions and spoke with Stephanie. She has been a customer service rep. with Prudent Pet since 2019! I just signed up my dog. Very happy!
Insurer: Prudent Pet
By: Kathleen Roberts
I really appreciate the fast turnaround…
I really appreciate the fast turnaround of the claim process. Submitting my claim was simple, and I received reimbursement much quicker than I expected. It gives me peace of mind knowing that my pet is covered and that the company handles claims so efficiently. Highly recommend!
Insurer: Pumpkin
By: Maria
The company is ALWAYS quick and…
The company is ALWAYS quick and courteous when it comes to my fur children. I enjoy working with them.
Insurer: Embrace
By: Kris
Very easy to file claims. Don't always agree.
"Every claim that we have filed has been paid except for 1. Our dog had a TPLO surgery on her L leg 5 years ago, pre PetsBest. Recently was limping on her R leg. XRAY was denied because she had pre-existing condition. Different leg. Different issue. Not paid though. "
The process is fast and easy
The process is fast and easy. I wouldn't go without Trupanion!
Insurer: Trupanion
By: Steve Lack
I had an issue with the website
I had an issue with the website, but when I called and spoke to Tyler, he was very patient and walked me through it. After that, filling out the forms was easy.
Insurer: Embrace
By: Loretta Clark
peace of mind
You gave me peace of mind to take care of my cat Dunkin. The vet hospital was able to go straight to you. I recommend you to friends who have pets.
Insurer: Trupanion
By: diane