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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It’s a shady company…
It’s absolutely obvious that this shady company is creating fake reviews, because as soon as someone posts one negative review, on that very same day multiple five-star positive reviews appear to drown it out. Be careful, don’t get involved with this company.
Insurer: Fetch
By: Guyana
Pets Best has been outstanding
Pets Best has been outstanding. I couldn't ask for a better insurance to help during difficult times. They have always been wonderful, easy to work with and make the whole process stress free. I would hands down use Pets Best for any one of my loving animals with confidence.
Insurer: Pets Best
By: Danielle Pratt
Easy access and quick response
Easy access and quick response
Insurer: Nationwide
By: customer
My dog
My dog, recently got hit by a car. I submitted the correct paperwork, the emergency vet contact information. Called the emergency vet and the vet place also stated they submitted the paperwork twice and ASPCA is still stating they are going to deny my claim if the correct paperwork isn’t submitted. Nothing more we can do. Don’t go with this pet insurance place. Not acceptable experience.
Insurer: ASPCA
By: Becky Schoengarth
Very quick & easy process.
Very quick & easy process.
Insurer: Prudent Pet
By: Kimberly
Best Pet Insurance
I’ve had this insurance many years & I’m completely satisfied with the coverage, service, & claims process.
Flowertown animal vet
Flowertown animal vet, and trupanion, worked together and everything was so smooth. thank you, Gloria Rodriguez
Insurer: Trupanion
By: Gloria
Request more and more records that…
Request more and more records that don't exist for a young cat. I submitted his vacination and neuter records when I got the policy. He has only been to the vet twice since then - once for annual check up - sent those records twice and once for dental work. Also sent those records. Now your asking for more records? He is only 18months old! Has been to vet 3 times! There is no number to call or email for contact. Sure is easy to buy the policy - not so much to use it.
Insurer: Fetch
By: Terry McCarty Olson
We have had Healthy Paws for both of…
We have had Healthy Paws for both of our dogs since they were puppies, so for close to 13 years. Overall, the claims process has been efficient, fair and timely. On occasion, claims sometimes have to be re-processed due to some glitch and rates have gone up, especially, as the dogs get older (but it is not due to their age specifically but rather across the board increases for all pets in the State's insurance pool), however, based on the different claims we have filed over the years, I would say it has been well worth the investment. I just hope when renewal time rolls around later this year that the rates won't skyrocket. Unfortunately, this is not unique to Healthy Paws, but is occurring with virtually all pet and human health insurance companies as costs increase due to improved technology/treatments and pets/humans living longer amongst other variables.
Insurer: Healthy Paws
By: SCOTT G
Easy making a claim quick service
Easy making a claim. So far claims are quickly approved. Recommend Embrace pet insurance to everyone.
Insurer: Embrace
By: Cherie Logan