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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Everything was great
Everything was great. Thankful for pet insurance.
Insurer: Embrace
By: Elizabeth Kimes
My rate continues to go up
My rate continues to go up, yet hardly anything is ever covered. This “survey” actually reminded me I need to cancel!!
Insurer: Embrace
By: Brad G
Embrace has always been very helpful…
Embrace has always been very helpful whenever I've needed assistance. They've covered most of the expenses related to illness/injury (I don't have wellness coverage) and paid out promptly. The people I've spoken to have been knowledgeable, kind and compassionate (when the situation needed compassion). They are very competitive in their pricing. Overall, I have been very pleased with my Embrace experience.
Insurer: Embrace
By: Pam Young
Very good insurance
pettriage is included!! which is something that is costly at our vet. happy that a vet is available 24/7 online to speak to.
Insurer: ASPCA
By: Tara Mccall
Good turnaround time for processing
The turnaround time for processing claims is very quick and the app is easy to use. I have not yet received my reimbursement, but it's only been a day. This is my first time using pet insurance and I thought it would cover more than it does. I'm not sure it's worth the monthly payment yet.
Insurer: Figo
By: MD
WHAT CARING IS ALL ABOUT
The person answered my questions very politely. She was knowledgeable and friendly but mostly she acknowledged my pain and I could tell she was genuinely feeling my pain when I reported my pet's death. God bless her.
Insurer: Nationwide
By: basicommmsn.com
Spinal Surgery on our Beagle
Our Beagle had spinal surgery on 5/2/2023 due to her discs pressing up against the nerve causing her tremendous pain. The vet recommended she be put down due to her extreme pain (8 years old) if after the MRI was completed (where the problem could be determined) if it couldn't be corrected. Fortunately, surgery was an option and affording it was possible due to my having pet insurance with Healthy Paws. They reimbursed my claim within one week of surgery through Direct Deposit. When given the choice of being able to save our dog through surgery vs. having to put her down due to cost, that would have been difficult to handle. She is coming along great and it makes me grateful to see her and spend time with her each day so she can live the rest of her normal life comfortably and happily. Thank you!
Insurer: Healthy Paws
By: David
You submit a claim then you have to…
You submit a claim then you have to fight to get it paid out Even if you have prior authorization approval for the claim
Insurer: Embrace
By: L
Pets best has continued to help us keep…
Pets best has continued to help us keep our pup in a healthy and happy condition. We were kept informed about delays in handling our claims. It would be helpful if we could get pre-authorizations for treatments and procedures when trying to make larger decisions about procedures and care.
Insurer: Pets Best
By: Jesus