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Consistently there for us when we need it
We've been Healthy Paws customers for over five years. When we were first looking for pet insurance we found Healthy Paws to have the best/most consitent reviews. That information proved to be true as over the years we've submitted several claims: from dental cleanings, to emergency vet visits, to most recently an expensive to treat autoimmune condition our pup was diagnosed with. As our dog gets older, proper vet care becomes increasingly important, frequent, and therefore expensive. We have full confidence that we can take great care of our baby because we have Healthy Paws. Filling claims is always super easy and convinient through their mobile app. I have found that over the years it's best if you can submit doctor's notes along with the invoice to reduce any back and forth and claim's time to completion.
Insurer: Healthy Paws
By: Ana
Ease the pain of an otherwise costly experience
With the exception of having to resubmit documentation multiple times after the sudden death of my puppy (only 15 weeks old) from thrombocytopenia and lympathic leukemia, I was satisfied with the insurance reimbursement. While this was a tragic and traumatic situation for me, it was comforting to have FETCH Pet Insurance to ease the pain of an otherwise costly experience.
Insurer: Fetch
By: Kathleen
Quick payment within two weeks
Quick payment within two weeks! Very happy with this company.
Insurer: Fetch
By: JohnaM
Excellent Experience
The entire process was smooth and friendly.
Insurer: ASPCA
By: Geraldine
I submitted a bill for two visits for…
I submitted a bill for two visits for possible tumors, both were removed at the same time and both were cancer. I submitted both invoices and was promptly paid minus my deductible the correct percentage. I did not have to haggle for incidentals not covered. Thank you!!
Insurer: Fetch
By: Customer Linda Smalley
Truly an amazing company your staff is always highly competent AND compassionate.
Truly an amazing company your staff is always highly competent AND compassionate.
Insurer: Trupanion
By: Amy
Very informative: took time to explain the policy & answer questions I had.
Very informative: took time to explain the policy & answer questions I had.
Insurer: Trupanion
By: Pamela
Very professional
Very professional
Insurer: Trupanion
By: Carl
Very satisfied so far.
Very satisfied so far.
Insurer: Trupanion
By: Henry
Wording of contract is confusing and vague.
Wording of contract is confusing and vague. First year discounted and in addition the first month payment is amortized over last 11 months so sounds like there is an automatic increase for year two on. No problem with phone staff just the policy
Insurer: Trupanion
By: John