154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 09, 2023

Amazing

Easy and efficient

Insurer: Trupanion Canada

By: Joann

Useful
Verified May 09, 2023

Good coverage and with the increased deductible the coverage cost is reasonable

Good coverage and with the increased deductible, the coverage cost is reasonable

Insurer: Trupanion Canada

By: Genevieve

Useful
Verified May 09, 2023

Big Trupanion Fan!

It's always so fast! I love that you pay up front for anything that's covered at the vet clinic

Insurer: Trupanion Canada

By: Shauna

Useful
Verified May 09, 2023

Because the agent was pleasant and helpful

Because the agent was pleasant and helpful

Insurer: Trupanion

By: Stacey

Useful
Verified May 09, 2023

Followed through and helped with all concerns.

Followed through and helped with all concerns.

Insurer: Trupanion

By: Nasha

Useful
May 08, 2023

Very Pleased

I’ve had this pet insurance from the beginning when my dog was 4 mos old and he is now 12. I’ve been happy with it and all my claims are seen to and accepted in a reasonable time.I’m fortunate enough to have a Vet whose office staff takes care of it for me. I chose $500 deductible and 90% coverage

Insurer: Fetch

By: Harriet Horowitz Mestel

May 08, 2023

I am not the best with filing medical…

I am not the best with filing medical or veterinary claims - though it is so easy with Embrace's webpage with filing a claim that I felt like a rock star!!!!

Insurer: Embrace

By: R. Bedell

May 08, 2023

did not cover everything took too long…

did not cover everything took too long to process everything

Insurer: Pets Best

By: Driftinmydream

May 08, 2023

Has anyone heard of an "UNDIAGNOSED pre-existing" condition?

If I could put a minus star on this company I would. I insured my dogs with no pre-existing conditions (except for seasonal allergies for our boy dog) and they were receiving excellent and regular vet care from the top rated vet practice in our city. My girl got a ruptured disc and had to have very expensive surgery, along with medications and special equipment post surgery. We were so relieved that we had pet insurance. You could have scraped us off the floor when our claim was denied. They said our dog had an "UNDIAGNOSED pre-existing condition" Our vet couldn't believe it. She sent letters, e-mailed and called multiple times telling them and proving that this was not something that could be considered pre-existing. We appealed three times and each time they denied it. Be aware. . .they do not have Vets in their company to review medical information. So the people that are looking these claims are just everyday people off the street with no experience working with animals. My dog's breed is not known for having this condition. We took it to our State Insurance Board. After reviewing the information, they agreed with us that the condition could not have been pre-existing. Although they could not force Embrace to pay in our state, the investigator recommended it and the company again said no. The investigator recommended that we sue, and we probably will do just that, because we have compelling evidence that our dog did not have a pre-existing condition. If you decide to use Embrace after this review, just know that they will worm out of every opportunity to pay for necessary and life saving surgery. Then you, after paying for insurance, will be left with a big bill that may take you a long time to pay off. It is hard to make the choice between saving your pet and knowing that you will be incurring debt that may affect you for a long time, even though you did the right thing and bought pet insurance that you thought would protect you. To be honest, it is my goal to tell every person about our awful experience with Embrace, so that they don't fall into the same trap that we did.

Insurer: Embrace

By: Deborah Williams

Verified May 08, 2023

Was Easy to Sign Up

Got a recommendation from my vet. Did a little research and found that your programs were a little more expensive up front, but contained more value long term. Sign up was easy. The $35 admin fee was fine, but would have liked to have known the amount up front before check out. Perhaps it was disclosed and I did not see it

Insurer: Trupanion

By: Steve

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