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Ease of claim
Have had this policy for 10 years on my dog, never had to use it until recently, everything went smoothly in my claim. Thank you.
Outstanding Service
I can honestly say, that in every aspect Trupanion has been truly superb. Today, this is so rare. We appreciate Trupanion so much from their excellent and caring customer service, to their exceptionally speedy turnaround on claims. They are an outstanding service provider. When you have a pet who has been sick, this is the insurance provider you need. Thank you for your service!!!
Prompt claim service
Prompt claim service, good customer care!!
Insurer: Figo
By: Jeanne Blakeslee
Switched to Pets Best and love it
I switched to Pets Best after a few years with a different provider. Basically they provided greater cover (twice the limit and preventative care), a lower deductible and a lower premium. This combined with a fair claim process makes Pets Best the winner.
Insurer: Pets Best
By: Scott
The best decision that I made was to…
The best decision that I made was to get a Nationwide Pet Insurance policy for my 11 week old Bichon Poodle, Beejay, in 2008. Very sadly, Beejay passed away on 4/18/2023, just shy of his 15th birthday in May. Having a Nationwide Pet Insurance policy, throughout his life, made it possible for me to provide him with “thee” best Veterinarian medical care available including Veterinary Specialist which gave me peace of mind. Thank you Nationwide Pet Insurance team for helping me to provide Beejay with a munched loved, happy, healthy and long life.
Insurer: Nationwide
By: Not a Fan of LabCorp
I was always able to speak with a…
I was always able to speak with a helpful person. They were more than just a phone operator very personable people. Every question I had was always answered. They helped me work my claim I thank you so much and would recommend them to anyone who's a pet parent.
Insurer: Pets Best
By: Amanda Courtney
The absolute best pet insurance company!
TruPanion covered and protected our previous fur baby Eli for the 13 lovely years we were blessed with him before he went to doggie heaven. If we did not have coverage through TruPanion we probably would not have had Eli for as long as we had him. Since, he came close to leaving us when he first got diabetes at 6 yrs old. Yet TruPanion still insured our new fur baby. TruPanion eased our financial worry time and time again by assuring the hospitals they’d pay them directly, and they did without any questions. Also, submitting receipts for out of pocket expenses—prescriptions etc., was super easy and getting reimbursed was fast! I’ve told my extended family, friends and coworkers about how AMAZING TruPanion is! I would never use another company to provide protection for any of our fur babies🙏🏽thank you VERY MUCH from the bottom of our hearts TruPanion❤️ the Cox Family from Long Island, NY.
Insurer: Trupanion
By: The Cox Family
It’s definitely worth it!
I signed up with them in January and I was unsure if certain things would be covered or if my claims would be denied. My puppy was limping and that was covered, he has impacted baby teeth and that was also covered. It’s now been 6 months and I’ve just submitted my largest claim which was submitted on my behalf by the receptionist. The claim due to my pup having elbow dysplasia on both front legs which was operated on. It came to $4000. After it was submitted I got a text and email saying that that they covered 90%. I was in shock but also extremely grateful in that moment that they had covered a good majority of the bill. Thank you so much Trupanion!
Insurer: Trupanion Canada
By: Desha
Ernesto handled my problem quickly and…
Ernesto handled my problem quickly and efficiently. The website, on the other hand was a disaster. It really needs some serious attention.
Insurer: Nationwide
By: Gerald Kern
Trupanion has your back
Angel recently ate an entire bag of Oreos and I was concerned it would result in an expensive emergency visit. Then I remembered that I had Trupanion and how much they have covered past emergency visits very well. I felt relieved to have Trupanion. In the end we were able to get her to expel the Oreos and did not need to do an emergency visit. Yet it highlighted why we will always keep Trupanion. Angel is a bull terrier and they are a mischievous breed. The Oreos was in a closed pantry that she figured out how to access and exactly which bin to go in. The last ER visit she might have been poisoned from something outdoors that Trupanion paid hundreds for us. I would have had to take out a loan if not. Thank you Trupanion!
Insurer: Trupanion
By: Alison