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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Very helpful
Very helpful. Made sure I received immediate coverage. Explained policy coverage.
Insurer: Trupanion
By: customer
Submission of claims were easy!
The submission of our claims was easy, and the fast response was very much appreciated. I would definitely recommend Embrace to anyone. Warmly, Glenys Chaput
Insurer: Embrace
By: Glenys Chaput
All around outstanding service!
My husband was in the hospital in January for a week. I had to board Kane during that time. The policy covered all of the expenses. Whenever I call customer service every one of their employees is kind and very helpful. Keep up the great work!! Best purchase I have ever made for Kane.
Insurer: MetLife
By: Kim
I’m very disappointed with spots pet…
I’m very disappointed with spots pet insurance, they denied ever claim i send to get out of paying they’re saying it’s preexisting condition. Even it’s after 3 months and my dog hurts her eye outside in the deck and it was different eye, so I advised people not to choose this insurance and not to waste your money paying this blood sucking insurance!!
Insurer: Spot
By: Cristina Tetley
Just signed up my 1 year old cat
Just signed up my 1 year old cat. I had this insurance before and I canceled but rejoined with my younger cat. Worth it by far.
Insurer: Spot
By: Gregory Marcotte
I recommend embrace because they are…
I recommend embrace because they are quick with the claims and the premiums are great. We make a yearly payment for our 4 dogs and save 5%.
Insurer: Embrace
By: Michelle Swan
Great coverage but the rate of increases are astonishing
I have had my pup since 2019 and I did some research and had decided to get him pet insurance from Fetch (formerly Petplan). Best decision of my life since my dog has skin allergies. While they do not do direct billing, they are quick to review claims and I have no complaints other than the premiums. The more claims you make, the more premiums go up. I mean it makes sense that the premiums do I go up but the rate of increases are a bit astonishing.
Insurer: Fetch Canada
By: Qwerty
Not clear why some items
Not clear why some items Not covered - seemed Contradictory
Insurer: Figo
By: customer
We've been with Embrace for many years…
We've been with Embrace for many years and are pleased with their quick and responsive service to our claims. Great pet insurance company.
Insurer: Embrace
By: Andrew Sutinen
Started well, but not a very good long term insurance
When I adopted my dog, I got PetsPlusUs from the breeder. I must say, I was in love with the insurance the first year. I paid the most complete coverage. They were fast and cordial in the reimbursements. Last year my dog had to undergo surgery due to 2 canine extractions. That's when I first understood the plan wasn't complete as they sold. 4k cost went from my pocket. In the same year, I tried to add dental with them, and they didn't have it. I mentioned I would need to have a dental for her or cancel the policy. Basically, I heard that "up to you if you want to cancel the policy and lose the pre-existing coverage". That was when I felt this whole scheme of good and fast reimbursement also meant getting you stuck with bad long-term service and coverage. Today I discovered that they do not accept dual insurance, so the dental coverage I got elsewhere for my dog will need to choose either to stay with them or leave. All this because I informed them I had already received reimbursement from another insurance plan and they didn't have to fully reimburse me. Long story short, if you have a chance to find another insurance plan, run a move away from them.
Insurer: Pets Plus Us
By: Eduardo