154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Submission
Ease of submission, quick payment, friendly service
Insurer: Trupanion Canada
By: Linda
Excellent customer service!
Excellent customer service!
Insurer: Trupanion Canada
By: Olive
Anne , new dog owner
I found it was easy and straightforward.
Insurer: Trupanion Canada
By: Julia
The best of the best! Forever grateful!
Iâve been with Trupanion now for 5 years and I have had nothing but excellent experiences each time I had visits to my veterinarian! So happy that we chose Trupanion right from the beginning when our boy was only 8 weeks old!
Insurer: Trupanion Canada
By: Lisa
Signing up is easy!
It was easy to sign up for and the advertising is great.
Insurer: Trupanion Canada
By: Kevin
Nothing is covered
It seems that nothing is ever covered by pet insurance. There are a number of required treatments that all pet boarding facilities require. None are covered by insurance. I pay more for pet insurance than the treatments cost. Probably going to cancel this service.
Insurer: Figo
By: Kees Briggs
Great rep’s true pet lovers
Great rep’s true pet lovers. Quick claim coverage. Thanks
Insurer: Trupanion Canada
By: Brian James Meaney
Worst Pet Insurance ever - total scam
I experienced the same frustrations and failures of service that many, many, many other customers have experienced with Figo Pet Insurance. It is amazing to me that, having had so many complaints about the same issues, over and over again, Figo continues to act in a purposefully misleading manner and continues to fail in providing customer service. First, “pre-existing condition” seems to mean “your pet was alive when you got this insurance” and they simply flat out refuse to cover any medical issues at all. I have attempted to make 3 completely justified claims, all clearly allowed by my policy, and Figo has given the same reason for denying my claim all three times: not allowed due to a “pre-existing condition.” The key example is that my dog had to have two teeth removed, $1,300 for each tooth, for a total of $2,600 in fees. My insurance has a $1,000 deductible, so I was assuming I would get $1,600 back. I submitted my claim and, within a few hours, received my rejection due to “pre-existing condition.” Figo indicated that a vet examination (WHILE my dog was covered by insurance) identified a fracture on ONE of the teeth, but not the other. IF I am willing to accept that this one tooth wasn’t covered (due to the vet identifying a “likely carnassial fracture,” even though my dog was still covered by insurance), then the other cracked tooth SHOULD be covered since it was NOT identified by the vet during the previous exam. Yep, you guessed it, Figo rejected my claim for BOTH teeth, citing the vet report. Basically, my dog was not covered for ANY dental emergency of any kind because he had ONE problem with ONE tooth previously. An absolute joke, and a clear case of fraud. After multiple attempts at communication with Figo customer service, they essentially just copied and pasted the same response back to me…ie… “pre-existing condition, pre-existing condition.” FIGO insurance will make every attempt to refuse a payout if they can and will use “pre-existing condition” as the excuse. This insurance is a complete waste of money; not only am I out the money for my pet’s treatment, I am also out the premiums for this 100% useless pet insurance. Read the reviews online carefully and you will see the complaint over and over again. FIGO pet insurance does NOT payout, they look for any reason to claim “pre-existing condition” and then reject your claim.
Insurer: Figo
By: Scott
The Best in the Business
We've used Trupanion Insurance for the last 12.5 years and wouldn't bring another pet home without enrolling them. The piece of mind alone is worth it. When we have had to make a claim, it is convenient and painless, which allows us to focus on our pets. The plan is straight forward and we love the one-time deductible for each claim with unlimited lifetime coverage, which no other company can offer. Trupanion remains the best choice for pet insurance!
Insurer: Trupanion Canada
By: M H