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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Jeremy was very helpful and…
Jeremy was very helpful and informative, and very pleasant to talk to. I just wish you still offered the plan my other dog , Zion, has with you.
Insurer: Nationwide
By: Debbie Weringer
Not happy with PetsBest
I chose PetsBest based on other reviews I read & Reddit threads saying they processed things quickly and were a good company. I am not happy so far--my first issue is technology. I had to reset my password, and when I clicked the reset link in my email, I got some message that the token was already used (it wasn't). There was absolutely no way to reset my password at that point, meaning I had to get in touch with the company. There is no way to email them, and the chat on their website said nobody was available/I had to call. When I called, I was on hold for an ungodly amount of time and never even reached a person. Eventually, I found my password and finally logged in- but what would have happened if I never found it??? Second, in regards to claims, they take SO LONG to process. Reviews & threads said that they were fast, but that was obviously not true. I get emails apologizing for the delay and it just takes far too long to get things processed. I am not really happy with my experience so far and am grateful I only paid quarterly and that my dog is still young enough so I can switch companies. I do not recommend Pets Best.
Insurer: Pets Best
By: Danielle
Travis was great
Travis was great! Very informative, and gave every detail I needed.. I love that i got insurance for my baby ferret. Definitely will spread the word for other people's fur babies
Insurer: Nationwide
By: customer Rneee
Claims are easy
I like that handling claims online are easy to do and there is always clear communication with every step being made.
Insurer: MetLife
By: T. Young
Timely attention to claims submitted
Timely attention to claims submitted, & timely reimbursement for covered claims.
Insurer: Nationwide
By: Janet S.
My advisor Manny was great
My advisor Manny was great! He was knowledgeable about issues occurring in rabbits and he got me a great rate for my new bunny. I checked my rate before my bunny came home and Manny remembered to call me after I got him and started my application.
Insurer: Nationwide
By: Shakirah
Knowledgeable
Answered my questions. Friendly and professional
Insurer: Nationwide
By: Christina
So easy
Very easy to file a claim and upload documents.
Insurer: Fetch
By: Christine
Healthy Paws is the best
I actually posted on Facebook five years ago when I signed up for Healthy Paws. Without any encouragement from the company, I wanted my friends to know how good they are. You get what is stated - no surprises. I have gotten reimbursed several times within 24 hours. I love my pets and knowing I have good insurance takes a lot of the stress away. My first experience with a company that will go unnamed was very different. Always nickel and diming, taking up to three months to pay. Yes, healthy paws is more expensive, but worth every penny. Big piece of advice- sign up as soon as you bring your pet home. This way you will not have to deal with pre-existing conditions if your pet is puppy age. And you pay a lot less for puppies.
Insurer: Healthy Paws
By: Lisa Schanzer
I submitted a claim and within a week…
I submitted a claim and within a week or so they reimbursed me the 80% it was great that I didn’t have to wait for it
Insurer: MetLife
By: Lisa