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The Spot app was super easy to navigate!
The Spot app was super easy to navigate!
Insurer: Spot
By: Josh
claims / overall satisfaction
I highly recommend MetLife Pet Insurance. It is easy to submit the claim now that I know what to get from the vet's office before leaving. Claims are received and processed quickly. Thank you!
Super friendly and informative staff…
Super friendly and informative staff thank you!!
Insurer: Spot
By: Wednesday Hernandez
The 'Provider Invoice' screen is broke
The 'Provider Invoice' screen is broke! It took me an additional 1-1/2 hour to upload six invoices...way too long. This same problem existed the night before and I was told earlier today that the problem was fixed. It's not fixed. Signed, 'Disappointed'
Insurer: Embrace
By: Alan Yamamoto
My dog started arthritis medication and…
My dog started arthritis medication and I thought that trupanion would cover 90% after my $700 deductible was payed well I guess they did untill the year was over and my monthly payments went from $79 to $131.75. I just think a 66% increase is kind of steep.
Insurer: Trupanion Canada
By: Tracy Harnum
The person I talked to helped me make a…
The person I talked to helped me make a good and informative decision for my dogs to get the best care.
Insurer: Trupanion
By: Mary Cosgrove
I highly recommend Figo pet insurance.
I highly recommend Figo pet insurance. Our black lab unfortunately tore both ACL's in her back legs. We filed a claim shortly after her surgery, and at first the claim was denied due to inaccurate information provided by the veterinarian office who diagnosed her and performed the procedure . After a follow-up discussion with the veterinarian, an appeal of the original claim denial was filed, and Figo approved the claim and honored the policy. While the claim process was a bit lengthy, and at times challenging, in the end Figo did the right thing and approved our claim.
Insurer: Figo
By: Kevin Hale
Customer service was awesome by the…
Customer service was awesome by the phone, she had a lot of knowledge and answered every questions that I made. I already recommended Trupanion to one of my peers at work.
Insurer: Trupanion
By: customer
Healthy Paws Pet Insurance is great!
Healthy Paws Pet Insurance has been fantastic to deal with. We recently had to put in several claims for our dog, Benjamin, and the claim filing process is super easy. The reimbursement checks arrived really fast and customer service followed up with me to see how Ben was doing which I thought was a very nice touch. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Rebecca Fagan