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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Submitting a claim is easy
Submitting a claim is an easy process to navigate. I appreciate the updates I receive after submitting, to know where the claim is within the process.
Insurer: Furkin
By: Ashley
GREAT INFORMATION AND SERVICE
Because of the very prompt manner in which I was answered my questions, information from your chat line as well as your policy coverages
Insurer: Trupanion Canada
By: janice
Drew was very helpful and professional.
Drew was very helpful and professional.
Insurer: Trupanion Canada
By: Kari
Trupanion not helpful
I actually regret signing up at this point, as your company has forced such a high deductible, so nothing seems to be insured. I chatted with someone who told me that over $900( my deductible), that 90% of the vet cost would be covered by Trupanion. The document received said your company pays nothing. Not a useful insurance program unless something catastrophic happens to my pet.
Insurer: Trupanion Canada
By: Denise
So easy!
I don't need to do anything. It's great!
Insurer: Trupanion Canada
By: Tim
The representative was very helpful to…
The representative was very helpful to explain everything to me.
Insurer: Spot
By: Wendy Bergman
It just Pease of mind knowing I have…
It just Pease of mind knowing I have them when I need them
Insurer: Trupanion
By: Dave hammer
Wasn’t immediately told about the 30…
Wasn’t immediately told about the 30 day waiting period, that sucked. Had to pay almost $600 out of pocket, even with the insurance and might not get reimbursed for it. That sucks.
Insurer: Trupanion
By: customer
Healthy Paws is great!
Healthy Paws Pet Insurance has been fantastic to deal with. We recently had to put in several claims for our dog, Benjamin, and the claim filing process is super easy. The reimbursement checks arrived really fast and customer service followed up with me to see how Ben was doing which I thought was a very nice touch. Thank you Healthy Paws!
Insurer: Healthy Paws
By: Rebecca
Fortunately I haven’t had to file any…
Fortunately I haven’t had to file any claims, so I can’t say anything on that, but I have two fur babies at what I feel is a good premium for both.
Insurer: Figo
By: Patricia