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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 23, 2023

Healthy Paws is Incredible! Highly Recommend

We have been Healthy Paws customers for years. At every turn, Healthy Paws has provided convenient, dependable, and compassionate service (we received a hand signed card when our last dog passed away). Recently, one of our dogs had a serious illness that required emergency hospitalization. Those are always difficult moments for pet owners but knowing that we were covered by Healthy Paws allowed us to never question being able to provide the care our dog needed. Unsurprisingly, Healthy Paws covered everything according to our policy and issued payment quickly. We have recommended Healthy Paws to dozens of friends and family. We cannot thank Healthy Paws enough for the great coverage, service, and convenience. Keep up the great work and thank you again!

Insurer: Healthy Paws

By: Alex Nosnik

May 23, 2023

Excellent Claim Experience

I had a pet insurance plan with another carrier for 14 years and my experience is settling claims was probably a 3 or 4. That was because I sometimes need to resubmit the claim because the doctor's notes were not detailed enough or they needed additional information. Once that was done I did get paid. MetLife is so much easier to work with. Claims are processed in a reasonable period of time. The claims submission process is easy. Payment comes quickly. The one time I called to ask a question is was easy to get through to a representative. The summary of payments that are available is a helpful tool. I am glad that I have had MetLife for about 3 months for my 5 month old puppy.

Insurer: MetLife

Veterinarian: Gotham Animal Clinic

By: David

Useful
Verified May 23, 2023

Easy app

Easy app, ease of understanding and website use

Insurer: Pumpkin

By: KIM LEVERETTE

Verified May 23, 2023

Very quick and easy

Very quick and easy. I love that you actually speak to an individual.

Insurer: Trupanion

By: Joyce

May 23, 2023

Stressed Owner…

They were easy to deal with and I was so upset over my sick dog who is only 3 years old.

Insurer: Fetch

By: Sandra Figner

Verified May 23, 2023

Simple to get a fast quote and…

Simple to get a fast quote and purchase at a reasonable price .No medical records necessary!

Insurer: Prudent Pet

By: Larry Rock

Verified May 23, 2023

They should cover pre existing…

They should cover pre existing conditions .

Insurer: Spot

By: Diamond Flowers

May 23, 2023

Knowledgeable great customer service…

Knowledgeable great customer service experience!

Insurer: Embrace

By: Matt Pack

Verified May 23, 2023

Rates seem high compared to other…

Rates seem high compared to other quotes I received. Company does seem legit, and very easy to communicate with.

Insurer: Spot

By: Gina Acosta

May 23, 2023

Always very helpful when I call with a…

Always very helpful when I call with a question, and today I found out other information that I did not know, so it was extra insightful!

Insurer: Nationwide

By: Kristine Scott

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