224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I changed to Sonnet because your price…
I changed to Sonnet because your price was right. I heard from others that first year your price is low but second year it does increase at the same level of other insurance companies. Please be assured that if that happens I and all my friends will walk away from sonnet.
Insurer: Sonnet
By: Mehrdad Aidunl
Prudent Pet was Pleasant
This was a very easy experience and seems to cover everything I was looking for in dog insurance. I also had a phone conversation that was very pleasant and gave me information that I didn't know about that shortened my coverage wait time
Insurer: Prudent Pet
By: Louis Benacci
So far so good
So far so good, hoping I never need it!
Insurer: ManyPets
By: Sean Cunningham
Best Customer Support
The representative was extremely helpful and solved my issue immediately! Super friendly and made the process easily while answering my questions.
Insurer: ManyPets
By: Alex
Happy
Very easy online purchase of new insurance for a new driver. Very affordable and the website is user friendly. I highly recommend!!!
Insurer: Sonnet
By: Eli
Prudent Pet Ins. Experience
Cindy was very friendly and very helpful in her explanations that help me decide on Buddy-Juan's insurance. She did a really great job of representing Prudent Pet Insurance. Thanks, Dennis Drews
Insurer: Prudent Pet
By: Dennis C Drews
U guys are great but never check your…
U guys are great but never check your fax for the claim I send so I end up doing the work twice . Anyway everything else was good .
Insurer: ManyPets
By: Hasina
I Love Fetch By The Dodo
I am so grateful I chose Fetch by the Dodo as my 4 Cavalier King Charles Spaniels' pet insurance. At 22 months, one of my boys was diagnosed with severe hip and elbow dysplasia which he was evidently born with. He went through stem cell surgery twice. He also received acupuncture for these issues, and Fetch reimburses for that as well. He then was diagnosed in April of this year with a huge airway issue. The process each time was seamless and I received my reimbursement from Fetch within 2 weeks. His airway surgery was $5400, so on that one they had to mail a check. Otherwise, I am reimbursed within about 5 days with every claim. Great customer service. Their website and app make it so simple to file a claim, and if they need more information, I am contacted immediately. I can't say enough great things about Fetch By the Dodo and how thankful I am to have chosen them as my dogs' pet insurance.
Insurer: Fetch
By: Jane Doyle
I have had pets best for years now
I have had pets best for years now, they have always paid what they should even on expensive surgery, and in a very timely manner. I would strongly recommend them to anyone.
Insurer: Pets Best
By: Sharon Mauldin
Healthy Paws not the company they used to be
In my opinion, Healthy Paws is not the company they once were. They used to be good. Since changing underwriters a few years back, they have raised fees enormously, delayed claims and asked for medical records that they already have had over and over. I believe that may be a tactic to delay payment and then close your claim if you have not supplied the info you already supplied them within 90 days. In my opinion, they also try to get older dogs off the policy by raising fees so high as the dog gets older and is more likely to need the care.There was a class action filed in Washington against them, complaints on file with the California Insurance Commissioner, issues in Florida and other states. You only have to look at Yelp and some other sites to see some of the issues that customers have brought up recently. They have really gone downhill in recent years.Myself and some other customers have stated online that they used to be good, but not anymore. The difference is night and day in comparison and that likely is a result of the change in underwriters. With regards to the reply by Healthy Paws- They are stating they can't find my account. Again unorganized and delay tactics on their part. They said they could put a Liaison Manager in contact with me. No, a Liaison Manager already put this off on somebody else in the company after 3 emails and a month long wait before I got a reply from them and was for the Liaison manager to push it off on some other department that never gets back to you. This is why I filed a complaint with the California Insurance Commissioner in the first place. Their reply is more of the same, standard reply (cut and paste )giving clients the runaround, delaying claims. Like I said before, not the company they used to be.
Insurer: Healthy Paws
By: Marie Rich