219,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Friendly and knowledgeable customer service.
Friendly and knowledgeable customer service.
Insurer: Trupanion Canada
By: Jackie
Always amazing experience with Trupanion.
Always amazing experience with Trupanion.
Insurer: Trupanion Canada
By: Stuart
The team at Fetch really cares about my
The team at Fetch really cares about my pets and give are able to assist me with any issues I may encounter. I particularly enjoyed speaking with Customer Advocate Specialist Janice Memory.
Insurer: Fetch
By: Gabriel
I have been a customer for over six…
I have been a customer for over six years and did not have any problems with submitting claims. That is until this year when I had to submit a claim for surgery for my port to fix his ccl. All of a sudden the claim was denied and excuses were made saying documentation does not exist and were missing even though the vet had sent them multiple times. It has been over three months and I still have to resubmit the same documents. Unacceptable response from them.
Insurer: Healthy Paws
By: RL
Just as Bad as People Insurance
Pets Best is no different than your typical human health plan. They offer limited coverage amounts for SOME needs, with categories quickly meeting their limit (even for a healthy pet!). We're in the process of getting our 18-month-old Newfie spayed. I say "in the process" because when we brought her in on the day she was to have the procedure the vet ran pre-op blood work and determined she had a low platelet count. We postponed the operation until we could determine the cause. Suspecting it was Lyme, the vet tested. Negative. They ran a few other tests to determine the cause. While we waited a few days for the results, I submitted the claim to Pet's Best. Two weeks later they finally responded of the $300+ bill they covered $30. The items for which the vet billed us either weren't covered by our policy (we have both Best Wellness and BestBenefit plans), or we had reached the maximum allowable limit for the particular service. The allowable limits are laughably low ($70 for blood tests), so those get burned through pretty quickly. Like most insurance companies, Pet's Best uses that infuriating language that's unique to their industry. Co-pay, co-insurance, deductible, etc. This is maddening when you're just trying to get some help with your pet's well-being and you're stymied by what the documentation says. I'm convinced the real problem with healthcare in our country, be it for people or pets, isn't the providers. It's the insurance companies. We're scheduled to have her spay done in about a month. We'll see if Pet's Best will pay out the whopping $150 they say they'll cover for a spay. We'll still have to pay close to $1000.
Insurer: Pets Best
By: Matt Norcia
Very easy to get a quote and purchase…
Very easy to get a quote and purchase insurance. Would recommend to anyone to at least check Sonnet out, I've previously had renter's/tenant's insurance through them and they make everything simple and provide a lot of information on why they need to know certain things about you and why it impacts your quote, etc. They may not always be the cheapest, but they're the easiest to deal with in my opinion.
Insurer: Sonnet
By: Myles
Happy Dog Mom
Nationwide has been helping me with my dog for over a year now and they’re always so nice and helpful!
Insurer: Nationwide
By: Jess
Submitting claims is easy and quick
Submitting claims is easy and quick. Pets Best always provides clear and quick payment and explanation of benefits.
Insurer: Pets Best
By: Rachel F
Couldn’t even get the address right and…
Couldn’t even get the address right and couldn’t fix it by simply changing the address even tho it was a lawyer’s document proving the address was wrong. Horrible experience.
Insurer: Sonnet
By: Randell Gosse