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Informative and clear
Informative and clear, it was great to know what we were signing up for and the coverage we can expect.
Insurer: Trupanion
By: customer
Our pet has allergies and the medication he has to take is expensive but the invoice is sent to them and they respond to it right away.
Our pet has allergies and the medication he has to take is expensive, but the invoice is sent to them and they respond to it right away. Very happy we have Trupanion and very happy to tell others about them. Thank you
Insurer: Trupanion
By: Anna
Claims could be quicker.
Previously I received good service with a good turn around of my claims, however, with the most recent claims it is taking quite some time for their approval. Unfortunately this is an end of life situation and frankly I am running out of credit to continue with his care. This is extremely frustrating for me.
Insurer: Trupanion
By: Jen
Trupanion is #1 for pet insurance
Quick and easy
Insurer: Trupanion
By: Jill
So easy to deal with
So easy to deal with
Insurer: Trupanion
By: Vicky
The payment for something like my dog eating rat poision in a dog park out of my control was barley covered
The payment for something like my dog eating rat poision, in a dog park, out of my control, was barley covered
Insurer: Trupanion
By: Colleen
Registering Online
Very easy to sign up online.
Insurer: Trupanion
By: Lynn
We talked things out .
We talked things out ....was very caring and helpful..patience with the situation.
Insurer: Trupanion
By: Lori
Easy to enroll!
Website easy to navigate!
Insurer: Trupanion
By: Gloria
Well I am not pleased with how Trupanion determined my recent claim.
Well, I am not pleased with how Trupanion determined my recent claim. A phone call to me or to Have A heart Animal Hospital could have saved frustration and time. Since the diagnosis was not included when the invoice was sent a call should have been in order, But I feel that Trupanion decided on Murphy's without doing it properly. Shannon was excellent and understood my frustration. She was professional and kind
Insurer: Trupanion
By: Mel