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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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always helpful
always helpful. Explained process
Insurer: MetLife
By: Jaime Hidalgo
Claim process
The app was down . So the claim process was slow .
Easier to sign up and compare the plans
Easier to sign up and compare the plans
Insurer: MetLife
By: Priya
Super fast response & support
Super fast response. All claims are thorough and detailed. We appreciate the hassle free and support. We are extremely thankful for Healthy Paws knowing that our dog, Fergus, is in good hands. Highest recommendation.
Insurer: Healthy Paws
By: Tu Do
I will score you with a 10
I will score you with a 10, but the time that Metlife take to process the claim is too long, and I had times that the App was not working well and I had to submit the claim via email which is worst.
Insurer: MetLife
By: Rossanna Morales
Good app
Good app, easy to use. GREAT customer service.
Insurer: MetLife
By: customer
The Good and the Bad
Processing a claim is quick and easy! I am so disappointed that the premium went up more than $10 in one year. At this rate, I might be better off by putting the $77p/mo away. I am also considering shopping around for a better deal when renewal time comes around. What can MetLife do to keep a loyal customer?
Insurer: MetLife
By: Linda Kostenko
Very fast response and reimbursement…
Very fast response and reimbursement mail. Thank you.
Insurer: Spot
By: Grace Huang
The deductable
Hello, I have paid $900 to my Veterinarian. ASPCA won't honor my deductible. They said I did not satisfy my deductible which I have. I am waiting for some correspondence from them. I have not heard from them yet. It has been weeks. This is a lot of money we are talking about here!! I am expecting $400 plus back please.
Insurer: ASPCA
By: Susie McClellan
Highly recommend Healthy Paws
Healthy Paws makes it possible to not worry about getting the best possible treatment for your furry ones. We’ve had numerous dogs insured through them over the years. The coverage that they have provided us has been outstanding through cancer treatments to surgeries. Our last vet bill that they covered was 16,800. I don’t like to give reviews. In this case I’m more than happy to! Thank you Healthy Paws for the peace of mind that you provide us!
Insurer: Healthy Paws
By: Pete Janovicz