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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims and Appeals Process Needs Improvement
Claims group should be much clearer and responsive when there is a question about a claim decision. Also, escalating an appeal, and giving the customer a direct contact much earlier in the process would be very helpful and reduce frustration. Apply common sense, when reviewing a claim or appeal as well.
Insurer: Figo
By: Douglas Kaanapu
Great customer service
Great customer service. Took care of my concerns quickly & efficiently.
Insurer: ManyPets
By: Patricia
Thank goodness for Healthy Paws
We are so thankful that we signed up our dog up with Healthy Paws when we adopted her a little over 3 years ago. She just had her second TPLO surgery and the coverage saved us! The ease and wonderful customer service are just excellent!
I had a $500+ bill and thought maybe Trupanion would cover some of it.
I had a $500+ bill and thought maybe Trupanion would cover some of it. You didn't but the explanations were good as to why not.
Insurer: Trupanion
By: Richard
It's always quick and seamless
It's always quick and seamless
Insurer: Trupanion
By: Kaela
Great coverage and ease of payment
Pricing and whatâs included in the coverage. Also, the ease of paying vet
Insurer: Trupanion
By: Laura
Redford
Seems like a good company
Insurer: Trupanion
By: Kathy