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Easy
Very seamless and easy since most of my information was already there
Insurer: Trupanion Canada
By: Holly
Ms
Because I had some questions about sign up charges and a phonecard I made was promptly answered, the questions quickly explained and answered by a young lady who spoke with no accent
Insurer: Trupanion
By: Gayle
Thorough, fast, good communication
Easy to make claim. Good communication about process. Helpful chat agent too.
Insurer: Trupanion
By: Lynette
Friendly helpful showed concern and followed through with what she said she would do
Friendly helpful showed concern and followed through with what she said she would do
Insurer: Trupanion
By: deon
Friendly professional and knowledgeable agent
Friendly, professional and knowledgeable agent
Insurer: Trupanion
By: Adrian
Great coverage and quick reimbursements
Great coverage and quick reimbursements
Insurer: Trupanion
By: Michelle
Trupanion review
I am usually not one to complain, but I was first put on the phone with a woman with a southern accent. I think her name started with an S, maybe Sharron or Shannon? She was extremely rude to me when I told her I picked up my kitten from a breeder the day prior in a state that I do not live in. She told me I needed to be honest and that I was lying to her over the phone. She then pretended to not hear me and told me to call Trupanion back to be connected to another advisor which I did. I had no issues with the next person I was on the phone with. He was very kind and understanding. He helped me get set up with Trupanion quickly.
Insurer: Trupanion
By: Miranda