154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 30, 2023

Very helpful

I am very glad to have Lemonade so that I can have the best care for my beloved puppy. They are very friendly, professional and helpful. It was a little unclear what was covered and what was needed for our initial exam… but overall the experience was great. I highly recommend them!

Insurer: Lemonade

Veterinarian: Crossgates Veternary

By: Peyton

Useful
May 30, 2023

Efficient and Easy to file a claim Thank You Embrace!

Great services for my pet and easy to file claims, very efficient and helpful website step by step. Response return in excellent. Thanks Embrace!

Insurer: Embrace

By: LeoJediKnight

May 30, 2023

I have been with Trupanion for over 14…

I have been with Trupanion for over 14 years. They are FANTASTIC! They are thorough, quick, kind and excellent! I have nothing but amazing things to say about their company. I have always had outstanding service from them. I HIGHLY recommend them!

Insurer: Trupanion

By: Molly Rodriguez, Key nd AD

Verified May 30, 2023

You get what you pay for!

My vet is now able to process my claim as I check out. I receive a text almost instantly from Trupanion, stating they are reviewing my claim. They then reply again, very promptly, with what they will cover and I pay the difference to my vet. So easy, I love it. Highly recommend! Only caveat is the cost….. but it’s so true when you say you get what you pay for!

Insurer: Trupanion

By: Lynn

Useful
Verified May 30, 2023

Shannon provided kind courteous and knowledgeable assistance to me & Bootsie.

Shannon provided kind, courteous and knowledgeable assistance to me & Bootsie.

Insurer: Trupanion

By: Bonnie

Useful
Verified May 30, 2023

Had some invoice processing issues

The first time I submitted my invoices on the website, I got the initial emails saying they were received. But weeks went by and nothing happened (and I didn’t contact customer support sooner due to message at top of web site indicated system upgrade was slowing claims). When I did call, agent had no record of the invoices and suggested that app was more reliable for invoice submission, noting I should have received a follow up email a couple of days after the initial email. When I resubmitted them, they were process quickly and indicated they were paid, but no money was deposited into my bank account. So I followed up with customer support again and I was told they attempted to send funds to me but my bank had no record of the account number ( I accidentally transposed the last two digits). I’m told a check was sent instead. My frustration comes from the lack of communication about the bank issue. If I hadn’t followed up with customer support, I would not have known there was a check sent to me. I could’ve corrected my account number if I received an email notifying me about the problem with the bank account and now, after waiting well over a month from my initial submission, I have to pray the check isn’t stolen and washed in my local post office because there is someone rogue working there. I’m only giving a high rating on the claim because customer support when contacted was always helpful,and because I know how fast claims are processed when paid directly to one’s vet ( which in this case wasn’t an option).

Insurer: Trupanion

By: Elissa

Useful
Verified May 30, 2023

They have been a very good insurance company for both of our Jack Russells .

They have been a very good insurance company for both of our Jack Russells . They are quite prompt with payment and seem to be very caring about our animals when they have had health problems.

Insurer: Trupanion

By: Susan

Useful
Verified May 30, 2023

Great Pet Insurance Company

Very easy to submit claims and quick turnaround on approval.

Insurer: Trupanion

By: William

Useful
Verified May 30, 2023

very helpful good customer service

very helpful good customer service

Insurer: Trupanion

By: Jennifer

Useful
Verified May 30, 2023

Great company

With all the problems I’ve had with the Vet. you guys always pull through.

Insurer: Trupanion

By: Arthur

Useful

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