154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 29, 2023

Website and Customer service awful

Website and Customer service awful I’m canceling

Insurer: Spot

By: Tanya Bermudez

May 29, 2023

Excellent insurance for pets

I’ve been with PetPlusUs for not dogs for over 8 years. Many claims. Excellent coverage- faithful to the agreement. No questions asked, all claims covered.

Insurer: Pets Plus Us

By: Virginia

Useful
May 29, 2023

Having Fetch insurance has been a game changer!

Having Fetch insurance has been incredible! Recently, my pup has had an issue with vomiting, so we went to the ER with him. Because we have insurance, it made any suggestion the vet had EASY! Any test she recommended, we did because I knew we had the safety of Fetch behind us. When your pet is sick, it’s great knowing that no matter what the cost, it is doable because of the great coverage Fetch offers. The one thing I didn’t worry about, was the cost. How amazing is that?!? It is extremely easy to submit claims as well. I can do it all from my phone in only a few minutes. They keep me up to date with the progress of the claim and even though it says it can take up to 2 weeks, it has never taken that long. I highly recommend Fetch pet insurance to anyone with pets. I am highly satisfied!

Insurer: Fetch

By: Jordan

May 29, 2023

We really like the ease of filing a…

We really like the ease of filing a claim and submitting documents as well as getting direct deposit of claim . It is cumbersome to continually send entire file of records instead of just most recent treatment . Also the in review does take longer than it should .

Insurer: Fetch

By: Mike Emery

May 29, 2023

Great communication

Great communication! My questions are answered promptly with the representatives. It’s easy to upload documents. I’m constantly updated on the status of my claims and I love the ease of direct deposit.

Insurer: Fetch

By: Claudia Rotilio

May 29, 2023

Pet insurance

I was interested in a catastrophic pet insurance policy. I can handle the yearly planned stuff but not an auto wreck with my three border collies. so I wanted to cover a big ticket items and am ok with high deductible and cover all my dogs. They had the best policy for multiple dog with higher deductible but went up to cover everything if something occurred and involved multiple dogs. Hopefully I will never need it but I wanted to make sure I would never have to choose euthanasia because the cost to treat was too high.

Insurer: MetLife

By: Deb

Useful
Verified May 29, 2023

Trupanion, you're the best

You've been there every step of the way. You've helped raise Maggie since she was 10 weeks old and she'll soon e 13 years old. We couldn't ask for a better partner in raising Maggie and helping keep her as healthy as possible as she ages. Thank you so much.

Insurer: Trupanion

Veterinarian: Rainbow animal hospital

By: Sue

Useful
May 29, 2023

This is my first pet insurance policy…

This is my first pet insurance policy and wasn’t sure what to expect, but I love my dog more than anything and wanted to be able to provide her with the best medical care available. This past week, my 2 1/2 year old pug Zoe was diagnosed with an enlarged heart on the verge of congestive heart failure. All I had to do was submit the invoices to Trupanion, and they took it from there. I’ve started receiving reimbursement checks already. While I’m still very worried about Zoe, Trupanion is standing by ready to help. I can’t thank them enough.

Insurer: Trupanion

By: Amy Lodovico

Verified May 29, 2023

The claim was denied and the reason not…

The claim was denied and the reason not accurate. Didn’t appreciate the wording in the email.

Insurer: Embrace

By: Shelley Pierce

May 29, 2023

Best choice!

Quick and reliable payment as well as a great explanation of how it was processed. Best decision we made when we got our pup.

Insurer: Fetch

By: Marilyn Miller

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