209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting Claims
Claims are easy to submit online. It does take some time but not unreasonable. I have never had any problems receiving payment.
Smooth claim process
Our claim was processed in a timely manner and we did not encounter any surprises. We really appreciate it.
Insurer: Spot
By: Matt Ericson
You guys are efficient
You guys are efficient
Insurer: MetLife
By: Eric Babiarz
Terrible Eye opening Experience
I submitted a claim by U.S. Mail. I called and emailed to ask if they received it. They responded only after they closed the claim because I didn't send the information. Terrible experience my dog is now 10 no one wants to insure him
Insurer: Healthy Paws
By: Philip Vernot
Fast and fair response
Fast and fair response. Highly recommend it.
Insurer: Pumpkin
By: Ron Oldham
Quick Payout
"My first time sending in a claim for my pup. This was for a wellness exam. Very quick payout. "
Terrible Claims and Refund Process
It's taken weeks, if not months, to get any sort of resolution on a claim. Not just slow, but no communication. Really regret making the switch. Barely a costs savings and certainly not one worth the terrible service.
Insurer: Pets Best
By: Vanya
Awful process
Perts best are terrible. They took 5 weeks to deny my claim because they didn’t receive the records from the vet. They didn’t attempt to contact me and the vet sent the records to their email twice. They have some issues receiving emails. I don’t understand why I wasn’t contacted to sort it out. Now I have to wait another 5 weeks and had to fill out the same claim process again. Avoid like the plague.
Insurer: Pets Best
By: Jason
Worst pet insurance company
I work full time at a vet and tell all my clients to steer away!!!
Insurer: ASPCA
By: Michelle
Easy to navigate the claim submission &…
Easy to navigate the claim submission & super fast turn-around.
Insurer: Spot
By: Charlotte P.