209,371+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,371 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Adoro

3 reviews

5.0
Embrace

19,732 reviews

4.9
Healthy Paws

11,005 reviews

4.9
Fetch

5,273 reviews

4.9
Trupanion

55,032 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 25, 2025

Submitting Claims

Claims are easy to submit online. It does take some time but not unreasonable. I have never had any problems receiving payment.

Insurer: Pets Best

Veterinarian: Highlands Vet

By: Amelinda

Useful
Verified December 25, 2025

Smooth claim process

Our claim was processed in a timely manner and we did not encounter any surprises. We really appreciate it.

Insurer: Spot

By: Matt Ericson

Verified December 25, 2025

You guys are efficient

You guys are efficient

Insurer: MetLife

By: Eric Babiarz

December 25, 2025

Terrible Eye opening Experience

I submitted a claim by U.S. Mail. I called and emailed to ask if they received it. They responded only after they closed the claim because I didn't send the information. Terrible experience my dog is now 10 no one wants to insure him

Insurer: Healthy Paws

By: Philip Vernot

Verified December 25, 2025

Fast and fair response

Fast and fair response. Highly recommend it.

Insurer: Pumpkin

By: Ron Oldham

December 25, 2025

Quick Payout

"My first time sending in a claim for my pup. This was for a wellness exam. Very quick payout. "

Insurer: Pets Best

Veterinarian: Animal Medical Center of Mt. Pleasant

By: Julia

Useful
December 25, 2025

Terrible Claims and Refund Process

It's taken weeks, if not months, to get any sort of resolution on a claim. Not just slow, but no communication. Really regret making the switch. Barely a costs savings and certainly not one worth the terrible service.

Insurer: Pets Best

By: Vanya

Useful
December 25, 2025

Awful process

Perts best are terrible. They took 5 weeks to deny my claim because they didn’t receive the records from the vet. They didn’t attempt to contact me and the vet sent the records to their email twice. They have some issues receiving emails. I don’t understand why I wasn’t contacted to sort it out. Now I have to wait another 5 weeks and had to fill out the same claim process again. Avoid like the plague.

Insurer: Pets Best

By: Jason

Useful
December 25, 2025

Worst pet insurance company

I work full time at a vet and tell all my clients to steer away!!!

Insurer: ASPCA

By: Michelle

Useful
Verified December 25, 2025

Easy to navigate the claim submission &…

Easy to navigate the claim submission & super fast turn-around.

Insurer: Spot

By: Charlotte P.

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