154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 04, 2023

WORST COMPANY EVER!!!

WORST COMPANY EVER!!! I was with ASPCA insurance (the best) but went with embrace because they offered a promotion for military families. I had 8 pets at the time so insurance was getting costly. One of my pigs started getting sick, took her to the vet turned out she had diabetes (new onset) submitted claims to them & all claims were denied. They said because I took her to the emergency the year before for what turned out to be gas, (vet said she probably got into something she shouldn’t have at that visit records clearly show no medical history & not on any medications) that it was related to diabetes! I fought with them for almost a year & they wouldn’t budge! Now my baby is sick with no coverage! I immediately canceled all of my other pets & went back to ASPCA insurance. STAY CLEAR OF EMBRACE!!

Insurer: Embrace

By: Vanessa Medel-mckee

Verified June 04, 2023

Customer service is great but the…

Customer service is great but the refund timing is way to long. I had redo my account I’m still waiting on my refund of my deposit. ( from 5/25) And still waiting on my claim refund which has been longer then 2-4 days.

Insurer: Spot

By: Jessica Trujillo

Verified June 04, 2023

Great company with great rates

The application process went very smooth and I have downloaded the app. Everything was seamless and now I will wait to see how the reimbursement process goes. Spot won my business after spending a lit of time comparing companies.

Insurer: Spot

By: Susan F

Verified June 04, 2023

Make it more affordable

Make it more affordable

Insurer: Trupanion

By: customer

June 04, 2023

The BEST over all insurance. The most comprehensive options.

I have Met Life Pet Insurance to thank for helping make sure my Service Dog gets to live a long and Happy LIfe.

Insurer: MetLife

Veterinarian: BOBTOWN PET Roberts, Wisconsin

By: Antonia

Useful
Verified June 04, 2023

So far

So far, so good, but only signed up 5 days ago and have not had time to put the policy in place yet.

Insurer: Trupanion

By: Martha

June 04, 2023

Super Fast Reimbursement

Once the correct paperwork was submitted, everything went smoothly. Great phone support from customer service!

Insurer: Pets Best

By: Lynne

Verified June 04, 2023

Very slow claim review

After weeks of research and comparing companies, we decided to go with pumpkin because they claimed to pay out quickly and cover the most. However, we submitted our first claim for preventative services and were told it would be 3 to 4 weeks before it was even reviewed. I am hoping this won't be the norm but honestly this is disappointing. I am currently shopping around....AGAIN but this time I will be looking at the claims process as part of my evaluation.

Insurer: Pumpkin

By: DJ

June 04, 2023

Don't waste your money

I've had Embrace insurance for 4 years. My first claim was denied. This company is a total fraud. Don't waste your money on this company.

Insurer: Embrace

By: Kim Plemmons

Verified June 04, 2023

The person I talked to was very…

The person I talked to was very professional and helpful. Turns out he owns the same breed I do.

Insurer: Trupanion

By: Carl Mallaber

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