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Best pet insurance
They have a Quick response time with very fast turn around for refunds on coverage. It’s a super Easy app to navigate and submit claims. Nice, professional people who are very helpful on the phone to explain questions.
Insurer: Healthy Paws
By: Courtney
I have been trying to reach out to…
I have been trying to reach out to embrace for months with no success in getting a response. This issue has been going on for over 10 months and NO ONE has tried to help me or even responded. I’m extremely dissatisfied with embraces customer service if one can even call it that. Embrace is taking $70 a month and not doing anything to help me. What am I paying for!?!
Insurer: Embrace
By: Bereket Tameru
It was so easy to use
It was so easy to use. Plus they sent a collapsible bowl and a Figo dog tag I can register for my dog.
Insurer: Figo
By: Lorri Schneider
A caring and professional staff member
A caring and professional staff member. Thank You so much for the rapid turn around of the claims I have submitted. I am so very proud to call Nationwide Scarlett's insurance services. Thank You so very much!!
Insurer: Nationwide
By: Terry Hooper
I needed more information to get a…
I needed more information to get a profile set up.
Insurer: Trupanion
By: Pam
Look elsewhere for your pet
Upon denying my first ever claim as a customer, they again denied the appeal. Denying an appeal that had my own veterinarian state that the claim should not be denied. Further, they incorrectly stated that my dog had allergies and therefore a pre-existing condition. My dog has never been tested nor diagnosed with allergies, and the mere fact that you use documentation of my doctor "discussing the possibility of allergies" as diagnoses is absurd. Further, they use the diagnoses of Dermatopathy as a pre-exisiting condition and somehow try to link an ear infection to a previous issue of skin irritation on the stomach, two of which are completed unrelated, and I find it laughable that they can use such a umbrella diagnosis of dermatopathy as a pre-existing condition where you can then deny ANY AND ALL CLAIMS of a skin irritation. This is the most outrageous experience I have dealt with an insurance company before and I will be absolutely recommending any animal owners I know to look elsewhere if they are interested in pet health insurance. conveniently, the appeal process took just the right amount of time before my next premium payment was due, 71 days to be exact for an appeal for something as small as an ear infection, Scam.
Insurer: Pets Best
By: Tyler
The ease.
The ease. And knowledge of support.
Insurer: Trupanion
By: Linda