154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 02, 2023

Good Experience tricky start

Honestly, Embrace was a bit tricky at first to get used to, but this I have had to rely on the insurance so much and I wasn't blindsided nor was I ever led on. Truly enjoy my time with Embrace and I plan on adding all my pets to it

Insurer: Embrace

By: Luis Tupac

Verified June 02, 2023

Reimbursed within a week!!

Reimbursed within a week!!

Insurer: Embrace

By: Carrie Pardy

Verified June 02, 2023

Highly recommend by pet owners

Highly recommend by pet owners. Very easy and simple to apply.

Insurer: Trupanion

By: customer

Verified June 02, 2023

Fast process

Fast process

Insurer: Prudent Pet

By: Hai Huang

June 02, 2023

Trupanion - they don’t care about you or your pet

14 years, a single claim 14 years ago for which they covered less than my monthly payment for the coverage. Today I received this email from them. “We recently reviewed our data for pets in Newburyport, and we found that the average cost and use of veterinary care for Malteses in MA has increased. So, starting on July 18, 2023, we’ll be raising your monthly cost from $71.22 to $92.42.**” Imagine when I started I was paying less than $30/month and now that he’s old enough where he may actually need it, they jacked me. I canceled the policy today but that was likely their intent given his age. I got this as a response and I call "bull****." "please know that we'll never make changes to your cost due to your pup celebrating a birthday or getting older. Your concerns are important our team, and we're sorry to hear that you've decided to cancel your pet's medical coverage with us." If my concerns are important then why did the associate so quickly accept my cancellation? There was no attempt to negotiate or otherwise make it more tempting for me to remain a customer after 14 years with a single $30 claim, except talking to me about the deductible. Which is just another way for me to pay more up front for any claims for a lower monthly cost. Either way it's money out of my pocket. How about you show the customer that you want to keep them by apologizing for a sudden $21 / month increase to nearly $100 / month and negotiate your best price? Those of you with young pets, beware. The cost rises dramatically as your pet will age. And they'll tell that's not the reason...

Insurer: Trupanion

By: Massimiliano

June 02, 2023

Go elsewhere. Avoid the Gaslighting.

So far I feel that the company is a scam with the amount of reasons they try to find to not pay for the care of two very healthy 2 year old cats with one episode of vomiting and poor intake. They gaslight you into it being your fault that you are asking to get a bill covered despite paying their premium every month on time since the cats were barely 10 weeks old. Embrace your wallet and time because they will be sure to take a lot of both and make you feel like you purposefully made your cats sick and shame you for going to get routine care for them. Response to their reply: it’s an automated response that they copied and pasted from other users with similar issues. It doesn’t address specifically their denial.

Insurer: Embrace

By: Alex Gambero

Verified June 02, 2023

This pet insurance has a fairly fast…

This pet insurance has a fairly fast return of payments.

Insurer: ASPCA

By: Carol Thompson

June 02, 2023

Avoid this pet insurance. it is scamming

If there is a ZERO that I could choose, I will choose Zero. This is the worse insurance company I have dealt with. My policy was issued in Jan 2020. My dog was very healthy and have never need to see a doctor since the policy issued until recently swallow something and get stuck in esophagus. I took her to see a Vet, get X-ray and blood work done. It cost $960.00. I submitted a claim and got refused. The Fetch said I did not take my dog to do an examination within 6 month of the pollicy issued. That means since the very beginning of Jan 2020 to today. My dog was covered nothing but I paid over 3000.00 on her insurance. This is just scamming. And also, all other pet insurance can be claimed through Vet office but not this Fetch. Therefore, please stay away from this pet insurance company!

Insurer: Fetch

By: Jessie

Useful
June 02, 2023

Best service ever

This insurance is the best, rapid response and you can do everything online, easy to file claims and funds get transfer to your account.

Insurer: Pets Best

By: Daniel

Verified June 02, 2023

We are so thankful for Healthy Paws

We are so thankful for Healthy Paws. In an already very stressful time worrying about our dog when she was in the ICU, I cannot stress how helpful it was to know that we had reliable insurance and the process was so easy to submit the paperwork. The Healthy Paws team was quick to review and provide the reimbursement/EOB. Seriously, a huge thank you to the entire team. I will always recommend Healthy Paws to other pet owners!

Insurer: Healthy Paws

By: David

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