219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very disappointed
After 8 years of paying premiums, I have a real need for some extended care, and trupanion found some old note (not a diagnosis or any treatment) to use as an excuse to not cover this condition. Thanks a lot.
Insurer: Trupanion
By: Andrea
As good as ever!
As good as ever!
Insurer: Trupanion Canada
By: Margita
Healthy Paws is the Best!
My canine best bud, Bandit, became suddenly and desperately GI-sick a couple weeks ago. I took him to the hospital and he had to stay in the ICU for two days. I’m pleased to say he’s recovering well. You can imagine how stressful and scary it was for both of us - and how expensive!! I am so grateful to Healthy Paws for supporting us during this experience. I called them while Bandit was in the hospital to go over my policy and begin preparing myself for the cost. The agent was compassionate and patient, expressing genuine concern for Bandit’s well being, and walked me through the information I needed. She also advised on documentation from the hospital that would speed processing of my insurance claim. I submitted all the paperwork on a Sunday afternoon and already had the claim settlement by Wednesday! I was amazed at how much money I received back, how quickly they processed the claim, and how kind they were throughout the process. They even emailed me afterward to check on how Bandit was feeling! I highly recommend Healthy Paws to anyone who is looking for insurance for their pet. It was 100% worth it for us, and the claim experience couldn’t have gone more smoothly! Thanks from both me and Bandit, Healthy Paws!!
Insurer: Healthy Paws
By: Molly Miller
ALl was great
ALl was great, hope all will be the same.
Insurer: Sonnet
By: Jerome Wa Asende
Best insurance out there
I tried other pet insurance companies and this one is by far the best. Quickly reviews the claims I submit and covers all the essentials my dogs needed
Insurer: Pets Best
By: Kim Kelly
Pets Best Pet Health Insurance is…
Pets Best Pet Health Insurance is great! they’re fast and prompt for processing our claims submitted.
Insurer: Pets Best
By: Don Bui
Could be better
While Trupanion pays, I find they play too many games and frequently require an appeal, which can take 2-6 weeks while my money is tied up, is annoying to my vet, and a time waster. I have no idea how they justify eliminating exam fees; to me that's an integral part of the diagnostic procedure. In addition, their policy of a separate deductible for every issue adds up; none of the other health insurance providers do that and last year my $500 deductible turned into thousands on top of their already high monthly fees, which increased 30% last year even for one of my dogs who had no claims whatsoever. To be honest, if my other dog didn't have a preexisting condition, I would move her to another carrier, like I did with the first.
Insurer: Trupanion
By: Barbara Feldman
Very simple to sign up
Very simple to sign up. No further experience as I just signed up today
Insurer: ManyPets
By: customer
Wes was very helpful
Signed up online, very easy process. Spoke to Wes I'm customer service. He was very helpful with assistance, and answering my questions.
Insurer: ManyPets
By: Frank and Finley Torelli
Need retraining immediately for your customer service …
We have submitted nursemaid separate claims and including all invoicing not paid . We were told by a rep named Sam that payment would be made to the animal hospital . This was not true so now we are having to pay all up front and then resubmitting each claim separately for the to process this is a very difficult time for our family and you folks are making this so much harder . I would love to speak to upper management about this . I am in the rescue fields and will not be recommending this company to anyone . I was a loyal customer for many years but that is changing after this very poor experience . Bad communication in your part . Being told the wrong things repeatedly and then asking for a communication log and being told they can not do that . Have someone call me 781-799-0651 I would love to review this mess .
Insurer: Pets Best
By: DAWNALEE KIELTY-DOWNING