209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My cat would not be alive today if I…
My cat would not be alive today if I didn’t have Trupanion. My vets office submits the claim for me and I don’t even have to wait 10 minutes later for a response from Trupanion. In an emergency situation this takes the edge off making decisions for my pet’s medical care. Thank you.
Insurer: Trupanion
By: Brittney
customer friendly flow
customer friendly flow
Insurer: MetLife
By: Wendy Wolkenstein
Shelley was compassionate
Shelley was compassionate, helpful, knowledgeable, and genuinely helpful. She listened and met my needs.
Insurer: Nationwide
By: Debra Bundrum
Quick reimbursement time.
Quick reimbursement time.
Insurer: MetLife
By: customer
PetsBest Cannot Claim Website Issues
Our Vet submitted handwritten receipts for our 2 claims for Nov/Dec. PetsBest denied BOTH claims claiming "unreadable" but never contacted the doctor ! Petsbest never took the time to read purpose of visit & associate the line entries. Then...I reviewed the Vet Notes and w/o ANY medical experience translated every single word for PetsBest, who only then (after 4 weeks of nonsense Emails/US Mail Letters) settled our claims. PetBest claim reviewers must be Button Pusher Interns who REJECT rather than READ. THIS HAPPENED THOUGHOUT ALL OF 2025 ! Their Website crashed & it took 8 WEEKS TO PROVIDE ANY PORTAL ENTRY OR RESULTS VIA WEBSITE. WHO IS THE "IT FOR PETSBEST"? Nobody takes 8 weeks to get a website updated or back up online
We love Pets Best
We love Pets Best! They have been fantastic with claims and reimbursement of those claims.
Insurer: Pets Best
By: Jim
Kitty emergency
We had an emergency with our wonderful little kitty. We had an almost $4k bill that trupanion dropped down to $900. It was a huge relief that we could get our sweet boy the treatment he needed without stressing about how we were going to pay our normal bills this month. It was fast and easy, with approval they paid their part up front.
Insurer: Trupanion
By: Shannon Pekarski
Quick communication and ease
Ease of use, navigation of website and quick response to claims. I also appreciate the consistent updates.
Insurer: MetLife
By: Steve
The experience has been fine
The experience has been fine. However I was just quoted policies for both dogs at significantly less cost, and instead of a $3000 maximum annual benefit, it is for $20k on each dog.
Insurer: ASPCA
By: Tamatha Robson
Knowledgeable and helpful
Very caring and helpful
Insurer: MetLife
By: M.C.Z