209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Michael listened to what type of…
Michael listened to what type of coverage I wanted, provided advice and didn't try to push me to get more than I need
Insurer: Nationwide
By: customer
Don’t self judge what you think is covered vs not covered. Let Pumpkin Pet do their wonderful job.
This was a scary , uncertain time for me and my cats and Kiersten and her colleagues held our hands and paws through the whole process as if the claim and pets were their own. There are no words to express our gratitude.
Insurer: Pumpkin
By: Riccardo Ruberto
The claims dept doesn't read
The claims dept doesn't read. They sent my claims back saying it needed more info and hospital records without giving me the invoices that were in question, dates or anything at all that would be helpful. I spent over an hour on the phone with someone trying to figure out what the problem was. Claims simply didn't read the invoice and passed it off. They need to look with their eyes, not their keyboard!!! Very aggravating.
Insurer: Pets Best
By: Robin
Wish the refund was a little quicker…
Wish the refund was a little quicker but they do a great job in communicating.
Insurer: MetLife
By: KM
Very easy to use and quick…
Very easy to use and quick reimbursement. I highly recommend this insurance.
Insurer: Pumpkin
By: Anna Philhower
Quick Turnaround
Service at MetLife has improved dramatically. Processing time is now down to less than a week.
Insurer: MetLife
By: Kim Archuleta
Premiums gone crazy
I don't know why my premiums are going up bt about 1/4 starting in January. Perhaps I should look elsewhere?
Insurer: MetLife
By: Robert Tobey
There is always a prompt response
There is always a prompt response to my claims. Clear explanation of payment and always available to answer any eI have.
Insurer: MetLife
By: Paulette Hilbun
It takes 1 month from application to…
It takes 1 month from application to get the coverage. That is awful.
Insurer: Nationwide
By: customer
MetLife pet insurance has been great
MetLife pet insurance has been great! We have a 9 month old puppy and they have definitely saved us from some expensive emergency and routine bills.
Insurer: MetLife
By: customer