223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very good service!
Very good service!! Quickest claim processing I've ever seen! Overall great experience.
Insurer: Spot
By: Vladimir Esterkin
👍🏾👍🏾 Great Customer Service‼️
👍🏾👍🏾 Great Customer Service‼️
Insurer: ASPCA
By: Ron Brooks
I’ve not been able to log in
I’ve not been able to log in, nor have I received my membership cards. Please contact me at this email asap. Kathy Malone
Insurer: ASPCA
By: Kathy Malone
Very professional and wonderful.
Very professional and wonderful.
Insurer: Sonnet
By: Debbie
Great service
Setting up insurance was easy and painless
Insurer: Sonnet
By: Kerry
They're really quick and effective with…
They're really quick and effective with reimbursing you with the money. I have two dogs I take them to the vet every year for a check up and it only cost me $22 a year because I get the $90 back from the ASPCA insurance it's awesome to have
Insurer: ASPCA
By: Jennifer Fisher
Shady business practices.....you are…
Shady business practices.....you are NOT able to see your claims online, you are NOT able to edit or make changes to your payment methods for you monthly automated payments and when you call customer service they have limited access to data that would help navigate customer inquiries. On 2 separate claims, I was given wrong information over the phone. One of those claims, 2 separate represents provided me wrong information stating I was getting reimbursed and a check was in the mail which none was true. I had to call my bank to not allow this company to continue to charge my account each month. I don't care what their contract says, but the minute you not allow me to access my own personal data for my credit card information online, throws red flags and not be able to see my claims. I have been told for months that this is a future enhancement. It has been 9 months. Read the fine print and don't expect to get consistent and accurate information when everything is done in a silo behind closed doors when reviewing your claims. I have another dog that I use a different pet insurance from my previous employerand the experience is completely different. I can see my claims and what is/isnt' going to be covered and reimbursed. When you call customer service they walk through and can see the underwriter information and speak to it. When you are researching pet insurance, make sure you ask about the user experience as well as the fine print
Insurer: ManyPets
By: CASEY
As parents
As parents, getting the right insurance for our daughter, as a new driver was a big thing. The live chat I had with one of your employees was great. She was so helpful. Sept 7 was our chat snd the insurance was effect sept 12
Insurer: Sonnet
By: Tracey
Five Star Service
Our English Bulldog will be turning four this October. We've been with Fetch since he was a puppy. We love how they make the process of setting up a claim and updating account information. My husband and I don't like to call for customer service concerns and always use resources thru the websites and apps. We've filed several claims already and never once had to call about it. Love the app, the claim process, and of course the people behind those chats & emails. They are a great partner to raising our baby boy. Thank you for such great service!
Insurer: Fetch
By: EA