209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Losing Confidence in ASPCA insurance
After submitting a previous claim for our dog, when there was a rapid settlement, we are having a devil of a time getting re-imbursed for a relatively small claim for the removal of a large benign lump. ASPCA rep told me that the insurance needed a complete set of medical records associated with the claim. These records were submitted by our veterinarian at the time of treatment and also TWICE by us. Still, after 6 months zero re-imbursement. But no joy, so can’t recommend
Insurer: ASPCA
By: Andrew Flanders
Prompt consideration and payment
Prompt consideration and payment
Insurer: Fetch
By: Raymond Bower
Quick review and refund!
Quick review and refund!
Insurer: MetLife
By: customer
The instructions for filing a claim…
The instructions for filing a claim were very clear and easy to follow. The response times on the claim and on getting the check were good.
Insurer: Spot
By: Susan Farber
Hassle free and Fast
They reviewed and paid 2 very expensive claims within a week. No hassle, I did it all online with absolutely zero issues. My dog had to have her front leg amputated because of cancer, I am so grateful for how easy this process was.
Insurer: Spot
By: Jamie Popp
Easy experience
Easy experience. Quick reimbursement!
Insurer: MetLife
By: customer
I sent claims in in the beginning they…
I sent claims in in the beginning they were great now my dog is maybe five years in and the claims are not being paid no explanation they’re saying it’s an existing condition which it wasn’t. The dog hurt his leg. It was not in an existing condition. they raised my rates because they said I made too many claims and I haven’t put a claim in in over two years and good luck trying to get somebody to call you back.
Insurer: Pets Best
By: Diane D'Elia
Prompt payment
Prompt payment. Excellent online processing. Everything a quality insurance company should be.
Insurer: Pumpkin
By: Toby
User friendly website. Finally, ButterCup is covered.
User friendly website!!
Insurer: MetLife
By: Renee Pink
Its pretty easy to work with filing a…
Its pretty easy to work with filing a claim, checking benefits etc. My one suggestion, and learned from experience is you ask how my pet is and when Im filing she usually is good/fine and the vet visit was something minor or check up and that. I answer 'good' but it doesnt indicate that you are looking for the reason for the visit in that spot and if it was a visit to check on a problem you need SOAP notes.
Insurer: MetLife
By: Jackie