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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terrible customer service.
Terrible customer service. Liars and never can get an actual person that suposively is a claim person for my case.
Insurer: Trupanion
By: Suzanne Smith
Pet insurance Made Easy
Information was provided quickly and enrollment was simple. Requested hard copy of policy was received.
Insurer: ASPCA
By: Diane Geary
The fact that I could get a quote…
The fact that I could get a quote without having to put in personal information or wait for an emailed quote is the reason I rate this experience 5 stars. Also, the reason I went with this insurance.
Insurer: ASPCA
By: Jen
Not able to communicate with anyone
Not able to communicate with anyone. Every time I put my email address to complete registration I am told that this isn’t my email address. What is going on? Obviously, I don’t want this insurance since I can’t even start the process.
Insurer: ASPCA
By: Rochelle Friedman
So Refreshing
So Refreshing, so Caring..made this a easy experience!
Insurer: Trupanion
By: Audrey and Toto❤️
Takes Forever
My first claim has been sitting in queue for 3 weeks. On the web in one place, it says 2-4 days while another place says 2 weeks.
Insurer: ASPCA
By: Andrea
Excellent services
Embrace has good customer services
Insurer: Embrace
By: Mirtha Ojeda
User friendly
User friendly, straightforward
Insurer: ASPCA
By: Ross Whelchel
Meh...I guess time will tell
Nothing is ever covered and if it is the reimbursement is ridiculous. I'm scared to think what is going to happen if my dog really gets sick or injured. I am shopping for another insurance
Insurer: Figo
By: Enzos mom