154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Services for Buddy great
Services for Buddy great. All Communications were a pleasure. Thank you
Insurer: Pumpkin
By: Carol
Always very friendly and helpful…
Always very friendly and helpful employees! Super fast underwriting. Great service all around!
Insurer: Embrace
By: Pam Backofen
Quick response to a question about the Contract …
Quick response to a question about the online process.
Insurer: Pumpkin
By: Esther Eldridge
Trupanion is pretty good but very…
Trupanion is pretty good but very expensive. They have direct pay with many vets which is great! They charge you multiple deductibles unfortunately when the vet is running diagnostics trying to rule out different things- even though only 1 deductible should be charged. They are overall pretty good
Insurer: Trupanion
By: Gabrielle
Fast Claims, Expensive Monthly Cost Increases
I like that Trupanion is quick with claim responses, and it's easy to understand what is or isn't covered and why. I don't like the premium hikes each year which seem hefty and our dog is only just about to turn 3 in November, but I'm already wondering if we should shop around for other insurance options that are less pricey and with lower average price hikes each year...
Insurer: Trupanion
By: JS
Misguided Plans so you're left with the bill.
Figo has a lot of language to make you think you're getting coverage where you're not. Their plans are designed to confuse you so you're left with the bill at the end of the day. When attempting to understand my coverage policies, I was hung up on, and then when I called back, I was rerouted multiple times.
Insurer: Figo
By: R.
Embrace has been sitting on a claim for…
Embrace has been sitting on a claim for my dog since August. Her spay had gone wrong and we were in the ER with her bleeding out. (She's well now.) We'd picked Embrace because their marketing material promises to pay the provider directly. Except you need a secret 800-number to even talk to a live person after hours, and nowhere do they provide this info. Flash forward to now, almost two months later, and we're still waiting for reimbursement for a four-figure vet visit. All of the paperwork has been provided, and receipt has been verified, yet they're sitting on the claim and not replying to queries as to when we can expect payment. We've already switched providers. At this point, I am also filing a complaint with the Better Business Bureau, the Ohio Department of Insurance, and the NAIC. Under no circumstances should you work with this company.
Insurer: Embrace
By: Jen
Quick response to all my questions
Quick response to all my questions. Quick evaluation of the claims and documents.
Insurer: Pets Best
By: Marsha Sanchez
Excited about Embrace
So far so good, the sign up process was super easy. My mom had Embrace for years and loved it. I had another provider for my dog who just passed and although they advertised and brag about covering 90%, they made it difficult to actually get the 90%. I had to appeal on numerous occasions for items that should have been covered per the contract. I eventually got the money, but who wants those hassles. I went with the more expensive insurance expecting better service but that wasn’t the case at all. My mother had Embrace for years and she had nothing, but good things to say about them.
Insurer: Embrace
By: Sonia Nance
I called to get a quote for my dog Tiny…
I called to get a quote for my dog Tiny, I spoke with Amanda Mello, she really took the time to explain how this plan works, I am happy to have the pleasure of speaking with her. Thank you
Insurer: Fetch
By: Hassina Khan