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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They have made so easy to process my…
They have made so easy to process my claims. I have tried other insurance in the past and I find Spot to be the best
Insurer: Spot
By: Teresa
Awesome service!
Awesome service! You can tell the staff greatly care about customers and their pets. Aileen was wonderful to speak with.
Insurer: Fetch
By: Luis Pacanins
Former customer with really bad recent experiences
We had Healthy Paws since we adopted our dog almost 10 years ago. However, I got a recent notice via email that our premium would be increasing from $82 to over $400 dollars. All the documentation and notices in the online portal didn't adequately explain why, and none of the documents except the original email even mentioned the new amount, which was way at the bottom in basically the tiniest text possible. Extremely hard to cancel via email. I received three emails that acknowledged that my request had been received, but no real reply until I followed up with stronger wording, after which I was given the runaround again. Eventually I was able to get a (very nice) representative on the phone and canceled that way, but wow. I really think Healthy Paws has gone steeply downhill in the last couple of years and shifted to misleading practices that gave this longtime customer a horrible impression of them in the end.
Insurer: Healthy Paws
By: Nicole N.
We sent in a claim and it is still in…
We sent in a claim and it is still in for review two months later.
Insurer: Embrace
By: Greg Fenton
Very quick review and reimbursement.
Very quick review and reimbursement.
Insurer: Pumpkin
By: Glenn
Fast claims turnaround
Fast claims turnaround, no problems or glitches, helpful phone rep.
Insurer: Spot
By: Ann M.
My claim were answered promptly and…
My claim were answered promptly and reimbursement were done quickly .
Insurer: Pumpkin
By: Grace
The speed at which my claim was settled.
The speed a t which my claim was settled.
Insurer: Spot
By: Roland Briggs
Always a great experience
Always a great experience
Insurer: Pumpkin
By: Darla’s mom
Easy and quick to file claim online
Easy and quick to file claim online, claim was processed promptly, and satisfied with amount of payment. There was simply no aggravation whatsoever.
Insurer: Spot
By: Joseph