224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Heavy on the Efficiency
Sonnet rep was helpful, took the time to explain various coverages. Rep wasn't rushed, and didn't try to upsell coverage that wasn't needed. Five stars for inquiry to quote in mere minutes!
Insurer: Sonnet
By: Darryl
I found signing up very easy and fast
I found signing up very easy and fast. It was fast delivery on my pink slip and no fine print that’s hidden or deceptive.
Insurer: Sonnet
By: Lorissa Smith
Easy and Efficient
I found the whole process efficient and seemless. I even had to alter my plan after I had set it up, and that was also simple! The information was clear, steps well laid out, and overall a time effective process.
Insurer: Sonnet
By: Jason Weightman
Insurance Company that gives people a second chance
There when we needed them and super insurance low rates. We would have been lost without them.
Insurer: Sonnet
By: Fiona Black
Way too pricey
Way too pricey. Also I don’t like the multi factor authentication you have to do this every time you goto into your online account. There should be an option to remember this device every 6 months.
Insurer: Sonnet
By: Jeffrey
Had the lowest quote from them!
Had the lowest quote from them!
Insurer: Sonnet
By: Jovan Davis
great prices and coverage long claims payouts
they have the best prices with the most coverage but they take forever on claims
Insurer: Pets Best
By: Steeve Pierre
Deny claims even though they are covered procedures
Beware that you can take your pet to the only specialist (a soft tissue specialist) that can tell if your pet actually has Brachycephalic Syndrome and they decide that's not good enough proof to justify paying a claim that is supposed to be covered. The soft tissue specialist has to check your pet under sedation so instead of wasting my time with a general vet who does not have the training or the correct equipment, as my dog is high risk to be under sedation, I took my pet to a specialist that also had an ICU just in case my dog reacted badly to anesthesia. They decided not to cover it even though the soft tissue specialist found that the surgery was needed and proceeded to fix the problem, because it was not recommended by my general vet who I see only for vaccines and accidents. Why pay or take the time to go to an unnecessary appointment for them just to refer me to the specialist I took him to? Well if I knew it was the only way they would actually cover what they were supposed to I would have. When speaking to the representative she said it should have been covered but her hands were tied because it was denied. She said I could appeal but that was a long shot.
Insurer: Pets Best
By: Daiamy Krizanek
ASPCA: flexible coverage + vet recommended
ASPCA was recommended to me first by a fellow member in a Facebook Group, and then also by my vet as the pet insurance that she selected for her own dog. Online, I appreciated how easy it was to select different coverage amounts (annual max, % reimbursement, and annual deductible) and see how the different options were priced as a monthly payment. GREAT WEBSITE, thank you!
Insurer: ASPCA
By: Christine Ryan
Claims & Appeals - NO POINT IN MAKING ONE!
Not happy with my most recent claim. Not only was it handled in an untimely manner, but the outcome was completely unfair to me. The vet wrote a letter explaining how a recent issue I went in for was not related to a preexisting condition. Figo took way too long to look at this appeal and only to deny it anyway. Figo isn't living up to it's end of the deal and I would've preferred to speak to a live person about it (I have and had to call myself).
Insurer: Figo
By: customer