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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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It was highly recommended by friends
It was highly recommended by friends. The registration was easy
Insurer: Trupanion
By: Irene
Reimbursement Amount
Thought the amount of reimbursement would be more.
Insurer: MetLife
By: Nathaniel
If you need help submitting your vet's bill to the Pet Cloud, just call them they'll walk you through it! They are so helpful!
I needed help submitting a vet bill for both of my dog's. They walked me through it when I called them. Great Customer Service
Insurer: Figo
By: Karen
First time using it
First time using it. Will update after my first experience. So far, so good.
Insurer: Spot
By: DogMom
Great customer service
Great customer service! I used to have Pumpkin as my pets' insurance and they had the absolute worst customer service. They starting charging me more for my policies w/o notice, they had atrocious customer service that took forever and a year, and once while asking about a change to the policy regarding direct pay to vet, they gave me the policy number, told me to look for it myself and ended the chat. ASPCA has been beyond words so much more helpful, quick, honest, trustworthy, and reliable. Please do business with a business that truly cares about your fur babies.
Insurer: ASPCA
By: Ciara Ley
Overall I am extremely happy with our…
Overall I am extremely happy with our pet insurance. I would like to see claims to be processed a little quicker, but we have yet to have one denied. Thanks to Pets Best my girl has all the care she needs that I might otherwise be unable to achieve!
Insurer: Pets Best
By: Johnny and Shanna Pearce
Very helpful and kind!
Very helpful and kind!
Insurer: Trupanion
By: customer
Sometimes they have tons of forms in…
Sometimes they have tons of forms in their queue, but they will get to them as soon as possible. And relay that info to you.
Insurer: ASPCA
By: Erika Hoffmann
Great customer service and easy process
Embrace customer service was extremely helpful and very professional. I had to take my 8 month old pup in to emergency services for vomiting, I filed my claim the next day and had my refund within two weeks. This was my 1st claim and I as soon as they had all his records they sent my refund the next day! I’m so happy we got Embrace! They made the process so easy!
Insurer: Embrace
By: Christine Rivera