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The personalized customer service was…
The personalized customer service was excellent. Very easy to contact and ask multiple questions. I did a lot of research and it kept pointing to Trupanion. We will see how it goes with the "per condition" deductible works out, as well the price increases.
Insurer: Trupanion
By: Ken
I've found the process to file a claim…
I've found the process to file a claim easy to use and the customer service has bern very helpful
Insurer: Embrace
By: Mary Percell
My fur kids are happy
I have been a member of Pets Best Ins for my 2 Poodles. Charcoal and Cocobean since they both were born Charcoal is 3 years old and Cocobean is 2 years old Pet's Best Ins has been great with any and all claims for both of them. I carry the best policies they have for dogs and I take my fur babies to the best Vet in my area Franklin Vet Hospital in Elk Grove, CA my Poodles are family members ❤️ I go to the best MD for my care so I take my fur kid's to the best Vet care. And cover them with Ins.
Insurer: Pets Best
By: Debe Burgardt
Positive claim experience
Claim process was straightforward and pretty easy to navigate. The amount matched expectations.
Insurer: Figo
By: Pete
So easy to submit a claim!
So easy to submit a claim!
Insurer: Embrace
By: Elizabeth K
Nothing covered when my puppy got sick
My puppy got sick a week after we got him. I was so relieved that I got pet insurance for him so i didn’t have to worry about the finances when taking our sweet puppy in. However, the insurance didn’t cover any of his illness because it was within the 14 day waiting period and I missed that in all the disclaimers for the insurance. Just another bill for me to pay that won’t actually help me when I need it. Now I am still worried about the financial responsibility of having our dog and this insurance doesn’t provide any comfort. Still have to pay for all routine vet visits and shots and the insurance.
Insurer: Figo
By: Jasmine
I have two pets
I have two pets. At the time of submission I was able to select only one pet at a time. But I submitted claim for both of my pets. Immediately I got an email from figo asking me whether I would like to separate the claim and they did the background work to submit two separate claims. Figo insurance processed my claim immediately.
Insurer: Figo
By: Venkatesh
Trupanion truly is a business that cares
I find Trupanion very fair and genuinely caring. I particularly appreciate that they have actual human beings working the phones. Chatbots don't cut it when you need information on coverage and you are rattled by your pet's vulnerability. Rates increase each year, but you can always opt to increase your deductible and create a savings account to cover the difference.
Insurer: Trupanion Canada
By: Karen Lindsay
Very easy to use website and sign up
Very easy to use website and sign up Our new baby girl! Next year after a pay raise we will add our boy! I’m just waiting to get something in the mail. A list of coverage etc. Nothing like having the actual paperwork to look at.
Insurer: Trupanion
By: Maryann Toman