154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 14, 2023

Great insurance plan for emergencies

Great insurance plan for emergencies, sudden illnesses and accidents. So far, I have been reimbursed for all emergency visits that I have submitted claims for. The Key is to get insurance for your dog/ puppy as soon as possible when they are still healthy, as that way, you will not be denied for conditions that may develop later in the life of your dog. If you wait until there is a sickness or emergency, those will be considered as pre-existing conditions (just like any insurance policy) and any sickness related to pre-existing conditions will not be covered. So do the wise thing and get Embrace insurance as soon as you get your pet. We chose to go with Embrace in particular because of the excellent reviews for claims settlements and their comprehensive coverage.

Insurer: Embrace

By: JustAnswer Customer

Verified July 14, 2023

Every time we put in a claim it takes…

Every time we put in a claim it takes forever to get our check

Insurer: ASPCA

By: Chris Varano

July 14, 2023

I have had this insurance for 2 years

I have had this insurance for 2 years, They have always taken cesar of all our claims I am happy and will keep this pet insurance for as long as we can afford it. I have also recommended to friends and family.

Insurer: Pets Best

By: Kirsten Anderson

Verified July 14, 2023

Quick & easy claims

Just a few minutes to fill out the on-line forms and the check arrived in less than a week.

Insurer: Embrace

By: Bo

July 14, 2023

Cheaters. Stay away from healthypaws. They are misleading at best.

Big words, no coverage. Make ASS-U-ME-tions all the time to deny coverage. Try other better companies. DO NOT RECOMMEND.

Insurer: Healthy Paws

By: Sachin

Useful
Latest 1 comments
Posted: | By: Healthy Paws Customer Service

Sachin, We're never happy when we have to deny a claim for a client. All claim decisions are based on your pet’s medical records and the signs/symptoms that are noted in those records by your veterinarian. Most pet insurance companies including Healthy Paws use a pet's medical records to determine if there are any pre-existing conditions that would keep us from approving a claim. While your Healthy Paws plan covers the costs of veterinary treatment related to an accident, illness or injury where the clinical signs or symptoms were first present after the enrollment date and waiting periods, pre-existing conditions are not covered by your plan. As such, we were unable to provide coverage for your recent claims as that condition was pre-existing. Our team has provided more detailed information in their emails to you, including information on our claims appeal process.

July 14, 2023

Review

Excellent service throughout

Insurer: Trupanion

By: Warren

Useful
Verified July 14, 2023

I was having difficulty filing a claim

I was having difficulty filing a claim! Your employees were so helpful in getting me where I needed to be!

Insurer: Embrace

By: customer

Verified July 14, 2023

Submitted 2 claims online said claim…

Submitted 2 claims online said claim was submitted and no opened claims were showing. Emailed to be asked to submit via the app. Submitted both via the app 1st claim processed right away. 2nd claim doesn’t even show it is being reviewed just shows received.

Insurer: Embrace

By: Ana Schecher

July 13, 2023

Embrace has been wonderful for us

We have had Embrace for several years on our 10 year old Bichon and on our 5 year old Bichon. Have always been pleased with their service, their promptness of reimbursement and the assurance our fur babies are covered. Just a couple days ago, phone lines were very long. Hopefully that will be addressed.

Insurer: Embrace

By: SUSAN MONCLA

July 13, 2023

Cannot say enough so far since I just…

Cannot say enough so far since I just got the plan, but the customer service team has been fantastic.

Insurer: Embrace

By: Colleen Dee

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