154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 28, 2023

Coverage for hospice services

Recently called regarding coverage for hospice services under my policy. The response to my questions was vague and inconclusive. This was not helpful in deciding the best course of clinical treatment for my dog.

Insurer: Pets Best

By: Mariellen Durso

Verified July 28, 2023

Excellent Insurance Coverage

Definitely worth the money!!! I submitted a claim and the next day it was approved ! I have submitted at least 5 claims or more and every one has been approved and handled in a day or so! Excellent customer service! Thank you

Insurer: Trupanion

Veterinarian: North County Animal Hospital

By: Mary

Useful
Verified July 28, 2023

Great Coverage Options

The steps were simple! Pet insurance was purchased pretty swiftly, and I was able to add on the second pet later.

Insurer: ASPCA

By: Renee

July 28, 2023

Be careful of inaccurate insurance information

Insurance agent provided inaccurate information about specific items covered. I found out when Nationwide denied my claim. They will not provide any reimbursement for UNUSED coverage.

Insurer: Nationwide

By: Nicole Hamilton

July 28, 2023

SCAM!!!!!!!!!!!!

I adopted a puppy from a rescue. She just turned 1 years old and recently started to have allergies. I submitted my claim and they refused it. They kept asking for medical records. I gave them mine from my vet and from the rescue's vet. They rejected them and said its not enough. What do you want for a 1 year old pup?! DO NOT WASTE YOUR MONEY! I WASTED SO MUCH MONEY ON THIS COMPANY TO JUST GET REJECTED!

Insurer: Pets Best

By: Shelly Poling

Verified July 28, 2023

Stress-Free

This is the first time we’ve ever used pet insurance and it was a really great experience. On a day when we were worried about our dog and the kids were a handful because of their worries, Trupanion took the stress off so that we didn’t have to concern ourselves with the cost involved or a hassle to get insurance to pay their part. The hospital received approval from Trupanion in minutes and we only paid our co-pay. It was great.

Insurer: Trupanion

Veterinarian: UF Small Animal Hospital

By: Lisa

Useful
Verified July 28, 2023

Peace of Mind

We had a scary emergency with our 2 year old Pug a few weeks ago. Thanks to our Healthy Paws insurance - we were able to focus on providing the the best care possible to ensure our pups good health instead of stressing out about the costs associated with it all. We submitted a fairly hefty claim after our appointment and received re-imbursement within a week!

Insurer: Healthy Paws

By: Alecia Erwin

July 28, 2023

Claim processing

The claim processing was a little excessive. I filed the claim 6/27/23 and was told after 15 days we can request expedited process which was not true. Called back after 16 days and was advised claim rep is working and I would have to wait in additional 19 days to request expedited processing. although customer service was really easy to talk to some of the information provided it was inconsistent. This is only the second claim I have filed since starting my policy in 2021. The first claim was handled within 10 days. I have received my EOB, but reimbursement is still pending. overall I am happy with PetsBest but this claim process was a little frustrating. if anyone is in the market for great coverage, this is the company to look for.

Insurer: Pets Best

By: David Ray

Verified July 28, 2023

Great communication x

Great communication x So far so good i will update as time passes but currently very happy

Insurer: ASPCA

By: customer

July 27, 2023

Embrace Pet Insurance Rocks!

Embrace provides great customer service and the online account is so easy to navigate! I never knew submitting a claim could be so easy!! Thank you Embrace!!!

Insurer: Embrace

By: Andrea Sciortino

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