154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 03, 2023

patient service access

awesome customer service with knowledgeable people

Insurer: MetLife

Veterinarian: bayshore rescue vet

By: michelina

Useful
Verified August 03, 2023

I was surprised at the cost

I was surprised at the cost. It was so much more than Bivvy. I was with Bivvy for many years was sad when the letter came out that they were not renewing. They recommended Spot and after doing my due diligence that's when I realized how expensive pet insurance really is. I love my Gizmo and went with Spot because of the recommendation from Bivvy. I just signed up so far everything is going well. I have no complaints.

Insurer: Spot

By: Connie

Verified August 03, 2023

I like the way that you just deposit…

I like the way that you just deposit claims right into my account. and that with this insurance I know I can take my little dogs to the vet any and every time it is needed without fear of paying huge fees. I love all the preventive care you cover for them to keep them healthy. And you are pretty prompt at returning claims.

Insurer: ASPCA

By: Gail Hansen

Verified August 03, 2023

Happy customer

Upfront details on what is covered with the different plans.

Insurer: ASPCA

By: Ellen Laul

August 03, 2023

Glad we have insurance!

Half the cost of my last insurance and covers a lot more! Not sure how people go on without insurance

Insurer: Pets Best

Veterinarian: Banfield of Woodbridge

By: Zio

Useful
August 03, 2023

Not Great

I have Nationwide Pet Insurance. I recently (July 2023) had to spend over $1,000 on my 17 yo cat. I got $200 back. I spend $117 a month on pet insurance. Not worth it. Planning on changing companies this month. Other insurance plans out there (even for a 17 yo cat!) that are comparable that let you pick deductible and how much you are reimbursed.

Insurer: Nationwide

By: Tobey

Useful
Verified August 03, 2023

The prices didn't seem to be…

The prices didn't seem to be consistent. Once I got the same price several times while going through the sign up pages, I purchased insurance for my new pup.

Insurer: ASPCA

By: Jill

August 03, 2023

My 12 week old puppy had seizers and…

My 12 week old puppy had seizers and was hospitalized. My claim is being held up because a diagnose can not be made. She weighs 3 pounds and had lung issues in the hospital. I have followed every demand they have made and jumped through every hoop but they are still not processing my claim! It is unreasonable and to put my puppy through an MRI to see IF we can get a diagnoses. I was advised not to do an MRI by the neurologist. I get claim rules but sometimes they are not attainable. It has been 2 months.Totally disappointed in AKC!!!!

Insurer: AKC

By: Dawn E Pfluger

Verified August 03, 2023

It wouldn’t let me select preventative…

It wouldn’t let me select preventative coverage at the start and now I have to wait a year

Insurer: ASPCA

By: Dante

August 03, 2023

Emergency Surgery Claim Process

I’ve had various pet insurances over the years and Pets Best has been the easiest to deal with. After my 1 year old kitten got into a bag of hair ties and ate 20 of them (yes, 20), she need emergency surgery. The claim process was the smoothest I’ve ever experienced and amazingly quick!

Insurer: Pets Best

By: Debra Chenault

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