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Very pleased with Pets Best
We have used Pets Best insurance for our mini golden doodle for several years. He will be eight years old in January 2024. I have been very impressed with the ease of filing claims and the prompt response from the company. I have had reimbursements directly into my bank account within days after filing
Insurer: Pets Best
By: Sherry Butler
Takes forever to pay claim
Takes forever to pay claim. My claim for a small amount was submitted on 7/13. I had heard bad feedback on PetsBest being delinquent on paying claims. That is so true. My deductible is $250. Claim was for $400. I was not going to file for the claim initially but decided to test their service by filing a claim. Sure enough more than 30 days and still claim status shows as processing. PetsBest should be ashamed of themselves. They deduct premium without fail. If this is their service for a smaller $ amount claim, can you imagine how much delay they will cause if god forbid I had high $ amount claim? Please stay away from PetsBest
Insurer: Pets Best
By: Smart Boy
There is no email to contact that I can…
There is no email to contact that I can find anywhere. I’m working during the calling open hours. I need to cancel my plan because my pet died before the waiting period was over. I have no need for insurance and there is no where on the app to cancel.
Insurer: Spot
By: Kayla Johnson
Very easy process
Very seamless process
Insurer: Fetch
By: Charlotta Weipert Turner
I loved it.
It was easy to apply and get a quote. They sent out the policies for my 2 cats right away. My cats are covered and that makes me feel at peace. Keep up the good work.
Insurer: Spot
By: Rita Rosen
Very easy to negotiate
Very easy to negotiate. Quick response and quick payment. They answered my questions quickly and made the process easy
Insurer: Fetch
By: Carol
I was lied to I was told that when if I…
I was lied to I was told that when if I adopted an animal from the shelter and signed up within 24 hours for insurance the 15-day wait would be waived. I am being asked for the same documentation that I have submitted on multiple occasions even though I signed up for the wellness benefit as well.
Insurer: Fetch
By: RAFAEL V
Great customer service
Great customer service! We adopted an 8 month old puppy from the Tampa Humane Society and suggested that we purchase pet insurance and we are very grateful that we did. It was discovered by our veterinarian that our puppy needed surgery for a hernia and needed to see a soft tissue surgeon due to the location of the hernia. The surgery cost was $4,300, and it was covered by the pet insurance, we were reimbursed 80% of the cost. We highly recommend this pet insurance!!
Insurer: Fetch
By: Elizabeth Toledo Salabarria
Emergency care
My dog had an emergency in another state. With my insurance and meeting the deductible for the year I was able to get my 80%.
Insurer: Fetch
By: Sindy Carpency
Fast response
Fast response, detailed explanation of benefits, friendly service, reimbursement arrived via direct deposit. I feel very good about my monthly insurance payments because I know that Embrace will be there when vet bills come up for a senior kitty.
Insurer: Embrace
By: Mozzer