154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy Claim Process
It was easy to file a claim and my disbursement was sent quickly.
Insurer: Fetch
By: Sherri E.
The person who attended me is…excellent
The person who attended me is excellent, explained everything very well and the benefits of having Trupanion.
Insurer: Trupanion
By: Sharon Rodriguez
Carole was awesome
Carole was awesome
Insurer: Trupanion
By: Le Anne Kruer Scott
I just began
After a horrible experience with Fetch by the DoDo, I compared companies. It seems they have a family-plan and other perks; so, after comparing Metlife with other pet Insurance companies. I have three dogs, and luckily I haven't had to make a claim.
Easy process and updates along the way is appreciated!
To submit a claim was easy through the app. It also provides expectation (i.e how long the process takes, don’t call before that time frame, and info on what to submit). I appreciate that Fetch sent me updates during the process (so I am not wondering that my claim got lost/ignored . Once approved I received direct deposit which is fast and convenient. Although I only received $34 out of $668 bill, the calculation is correct according to my policy and i already anticipated it. Overall smooth clear and good experience.
Insurer: Fetch
By: Johanna W
Very simple and easy to use website for…
Very simple and easy to use website for information and claims. Customer service is responsive and was very helpful.
Insurer: Embrace
By: Stefan B.
Easy filing process
Haven’t yet received payment but the claim filing process was simple, straightforward and quick. I really appreciate that.
Insurer: Figo
By: Cindy
Very difficult to communicate with this…
Very difficult to communicate with this company when there is a problem. The app does not always receive your claim. They asked for an email instead but said claim was blurry but the requested supervisor was able to read it. I eventually received my request. Each of the claims I have made was delayed for some reason.
Insurer: Fetch
By: Henry Sessa
Beware of big premium raise after first year
Very satisfied with level of coverage. The claims process is fairly easy and review is pretty quick. The amount of approval and reimbursement was surprising! Everything was really terrific, until I was informed that the policy premium was increasing from about $950-$1250 after only 1 year. My dog doesn't even have any serious or chronic issues. So, for that fact alone, I can only give 1 star.
Insurer: Fetch
By: Michele V.
Easy to file claims online
Easy to file claims online, quick turnaround and easy to understand settlements.
Insurer: Fetch
By: Kathy Bennett