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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick and Easy
Quick, responsive, and easy to use
Insurer: Fetch
By: Lisa Stewart
Ease of processing a claim
So far processing has been good
Insurer: Spot
By: HILARY GILYARD
Great Pet Insurance Company
I have had pet insurance with this company for 8+ years. They are honest, trustworthy, organized, knowledgeable and have great communication. They have a great app and they process any of my claims in a timely manner. I would highly recommend Fetch Pet Insurance.
Insurer: Fetch Canada
By: Rosemarie Waterhouse
Easy claim experience
The claims process was seamless and easy.
Insurer: Embrace
By: Christina Kroll
Can’t get anything covered
Can’t get anything covered. Would need an extreme scenario to go past deductible, and even when I did go past the deductible and needed prescription food they never cover it, feels like paying for nothing
Insurer: Figo
By: Austin
This Company Delivers
I had a large claim for my 11 year-old dog. The process was super easy. The communication and response were very timely. I was thrilled with the coverage. The company did everything it promised. I had no delays or issues. Outstanding service and coverage.
Insurer: Fetch
By: Becky Bullock
Mixed Review
Our experience is a bit mixed. I guess, in retrospect, make sure you understand how preexisting conditions work. Here's the good: Quick enrollment (through my employee benefits package). Excellent mobile app. Easy way to submit claims. Cons: Preexisting conditions also excludes euthanasia. They consider that a "treatment". Go figure. So, make sure to carefully read the exclusions and question everything. The fact that euthanasia is a "treatment" is sort of a slap in the face. On top of that, they excluded IBD, not cancer. The latter is what my pet died from. In Summary: If you're going to get pet insurance, get it when you get your pet so there are (hopefully) no preexisting conditions.
Insurer: Nationwide
By: PKS
I’m not sure since I haven’t used Spot.
I’m not sure since I haven’t used Spot.
Insurer: Spot
By: John MacIntyre
There should not be a trial period when…
There should not be a trial period when you sign up because you never know the situation there is not a trial period when you take the money out of someone account
Insurer: Trupanion
By: customer
Pets Best is the best pet insurance
Pets Best is the best pet insurance. Easy claim submission and payment. Great customer service. If looking for a pet insurance look no further.
Insurer: Pets Best
By: Jeannine Fullen