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Fetch has an amazing customer service…
Fetch has an amazing customer service team. Every call, email and inquiry was returned and each representative was very helpful and courteous!
Insurer: Fetch Canada
By: Cynthia
Was having difficulty logging in to my…
Was having difficulty logging in to my account and the NW Service Rep was very helpful and got me going in the most efficient way! Kudos to her!
Insurer: Nationwide
By: Susan
Once the deductable was met the…
Once the deductable was met the processing of claims was quite timely. It would be helpful if this theshold did not have to be met annually for a permanent condition.
Insurer: Fetch Canada
By: Wilfred Lemoire
Great communication and fast payments.
Great communication and fast payments.
Insurer: Fetch
By: Lois Gordon
3 ER visits!
Unexpectedly my 2 yo Westie had hemorrhagic gastro enteritis that sent her to ER three times and a three day stay in hospital. Totally a surprise and without her Fetch Plan it would have been an extreme burden on our household. Fetch reimbursed me the full 90% of her plan after receiving all of their requested documentation. So grateful!
Insurer: Fetch
By: Christine L
I'm so thankful we chose Healthy Paws…
I'm so thankful we chose Healthy Paws for our dog Wolfgang's health insurance when he was just a puppy! The contract was straightforward to understand -- and Healthy Paws has ALWAYS reimbursed what we agreed to and the percentage. There's no fine print loopholes, which is a tremendous relief. The on-line claim submission is easy and reimbursements happen quickly -- usually within a week! Amazing. Premiums have risen, proportionate to overall cost of veterinary care. We were told upfront this would happen, but it would not be increased due to any claims. I've found this to be true. Our first claim was after a bad car accident and Wolfgang was seen at an emergency vet. It was pretty late in a traumatic day so I called in the hopes someone could walk me through the process. A lovely, compassionate woman answered the phone and got the ball rolling. Rehab was recommended after the complex surgery, and Healthy Paws covered the number of visits the vet recommended. I am certain this is why Wolfgang doesn't have mobility issues at nearly 10 years old! Eight years later, Wolfgang is having GI issues that our primary vet recommended we see a specialist for. Healthy Paws is still covering what we agreed to in the policy, in a timely manner and with compassion. If you're looking for pet health insurance (and you really should) Healthy Paws is the best company to use.
Insurer: Healthy Paws
By: Barbara Gerard
Agents are knowledgeable
Agents are knowledgeable, caring, and efficient.
Insurer: Fetch
By: Bill Price
We have had one claim and it was…
We have had one claim and it was handled well.
Insurer: Fetch
By: John Hannum
Sick dog…
Our dog was sick with intestinal issues for the first time. We were reimbursed very little because you said we did not have a wellness rewards plan. Our dog was sick. This was not a wellness check up. Also, it is difficult to speak to a representative about this problem. We are a new customer, so we are disappointed with the outcome.
Insurer: Embrace
By: Don Bramblett
We love Figo!
I’ve only used my dogs pet insurance twice and she’s 15 months old. Each time I was quickly reimbursed and very satisfied with what was covered. My dog is my service dog, show dog, and sports dog. I love having that peace of mind that if anything happens to my girl, Figo will have our back!
Insurer: Figo
By: customer