209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Premiums gone crazy
I don't know why my premiums are going up bt about 1/4 starting in January. Perhaps I should look elsewhere?
Insurer: MetLife
By: Robert Tobey
There is always a prompt response
There is always a prompt response to my claims. Clear explanation of payment and always available to answer any eI have.
Insurer: MetLife
By: Paulette Hilbun
It takes 1 month from application to…
It takes 1 month from application to get the coverage. That is awful.
Insurer: Nationwide
By: customer
MetLife pet insurance has been great
MetLife pet insurance has been great! We have a 9 month old puppy and they have definitely saved us from some expensive emergency and routine bills.
Insurer: MetLife
By: customer
My cat would not be alive today if I…
My cat would not be alive today if I didn’t have Trupanion. My vets office submits the claim for me and I don’t even have to wait 10 minutes later for a response from Trupanion. In an emergency situation this takes the edge off making decisions for my pet’s medical care. Thank you.
Insurer: Trupanion
By: Brittney
customer friendly flow
customer friendly flow
Insurer: MetLife
By: Wendy Wolkenstein
Shelley was compassionate
Shelley was compassionate, helpful, knowledgeable, and genuinely helpful. She listened and met my needs.
Insurer: Nationwide
By: Debra Bundrum
Quick reimbursement time.
Quick reimbursement time.
Insurer: MetLife
By: customer
PetsBest Cannot Claim Website Issues
Our Vet submitted handwritten receipts for our 2 claims for Nov/Dec. PetsBest denied BOTH claims claiming "unreadable" but never contacted the doctor ! Petsbest never took the time to read purpose of visit & associate the line entries. Then...I reviewed the Vet Notes and w/o ANY medical experience translated every single word for PetsBest, who only then (after 4 weeks of nonsense Emails/US Mail Letters) settled our claims. PetBest claim reviewers must be Button Pusher Interns who REJECT rather than READ. THIS HAPPENED THOUGHOUT ALL OF 2025 ! Their Website crashed & it took 8 WEEKS TO PROVIDE ANY PORTAL ENTRY OR RESULTS VIA WEBSITE. WHO IS THE "IT FOR PETSBEST"? Nobody takes 8 weeks to get a website updated or back up online
We love Pets Best
We love Pets Best! They have been fantastic with claims and reimbursement of those claims.
Insurer: Pets Best
By: Jim