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This company will falsely deny a claim
This company will falsely deny a claim. For example, my dog was ill two months after the insurance had been purchased and they denied the claim saying it was within the 14 day waiting period. This was incorrect. But there is no way to dispute the denial and customer service just completely ignores my emails. They are in it for the money and deny claims without even looking at them. Additionally, I got this insurance for a rescue because they cover behavioral vet visits, but those were all denied because it was “pre-existing”. Of course it was - he’s a rescue ASPCA! Talk about not fulfilling your own mission. So now I have thousands of dollars in denied claims and a useless insurance policy that I pay premiums on.
Insurer: ASPCA
By: Darlene K. Bos
The knowledge of a representative that…
The knowledge of a representative that answered the phone
Insurer: Spot
By: Katherine Cresswell
Great pet insurance
Communication is very good. Payments are timely and very easy to submit a claim.
Insurer: ASPCA
By: Elaine Mandato
Straightforward and Simple
Spot pet insurance made it simple and straightforward to get insurance for our car. The prices are good considering that we chose a high reimbursement and low deductible with the gold prevention care package.
Insurer: Spot
By: Paul
I have not had to use the service yet but…
I have not had to use the service yet, thankfully. However, I am pleased to have the service offered. I was enrolled with another pet insurance company but that is dependent on me staying with that employer. I like the convenience of knowing that my pet will always have insurance even if I change jobs.
Insurer: ASPCA
By: JD Graham
Very easy to select the best plan for…
Very easy to select the best plan for my cat. I only wanted the basic coverage and I was pleased to find it easy to enroll.
Insurer: ASPCA
By: Kathleen Banfield
Best rates and services
User friendly website. I searched pet insurance for a few months before deciding on ASPCA. They were also recommended by my veterinary team.
Insurer: ASPCA
By: Reshawn Cameron
Fast and easy
Pretty self explanatory and easy to use.
Insurer: Trupanion
By: Becky
Absolutely terrific service
Absolutely terrific service. Fast response to claims. Highly recommend Embrace!
Insurer: Embrace
By: Joe Hickey