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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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So freaking easy to file claims
So freaking easy to file claims. Customer service in the past was also easy to get ahold of, incredibly considerate, and most importantly - helpful!
Insurer: Figo
By: Alicia
Wish it wasn’t so difficult to file a…
Wish it wasn’t so difficult to file a claim. I feel like fetch should contact and get medical records instead of making it so difficult for people some people do not have access to computers, phones, etc. but still would like the insurance on their pets. Other then that payout was quick and easy and helpful.
Insurer: Fetch
By: Lora Clemons
So easy to submit claims
Easy to use. Portal is great. Fast and user friendly.
Insurer: Embrace
By: MARY
I never believed pet insurance could be…
I never believed pet insurance could be this easy or this good. Filing a claim is supaw quick and the response is back in no time.
Insurer: Figo
By: Nancy
You cover exactly what you advertise to…
You cover exactly what you advertise to cover and it’s always paid in a timely manner.
Insurer: Pets Best
By: Charlie Ledford
Healthy Paws makes reimbursement easy
I have dealt with multiple human and pet insurance companies in my lifetime and none have been as easy to deal with as Healthy Paws. The claims submission process is incredibly streamlined, the turnaround time for reimbursement is quick, and it is easy to access benefits. Other companies put up many barriers to accessing benefits, so it is much appreciated to not have to deal with that while also caring for a sick pet. It really couldn’t be easier - I gave them a copy of my pet’s invoice, and I get a direct deposit payment. With other companies I’ve tried, I dealt with many denials that weren’t warranted. I have never had that experience with Healthy Paws! And their rates are better than any others I’ve seen!
Insurer: Healthy Paws
By: Allison Carey
Pleasant experience
I called spot Insurance because I had been double charged. The agent was very pleasant and helped me and within five days, I was received my refund.
Insurer: Spot
By: Zanene TaylorJenkins
I filed a claim
I filed a claim, while most of it was covered they are trying to say my 1.5 year old dog has a pre-existing condition because I was took him to the Dr for loose stools. I called and ask the adjuster to call me because this is absurd. No one has called.
Insurer: Embrace
By: Cameron Crane
Love EMBRACE
Embrace is so easy to use and they even have direct deposit now!
Insurer: Embrace
By: Johanna Herron