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Thank you for being there for me in a…
Thank you for being there for me in a very difficult time. Hospitals are scary places and vets are often not the most comforting. Trupanion was a light in the dark for me. I was able to give my baby everything he needed to get better and bring him home. I cannot recommend Trupanion enough!
Insurer: Trupanion
By: Maira
Very disappointed that my dog's care…is "Alternative" and not covered
Very disappointed that my dog's care for her recent diagnosis of cancerous fibroid is not being covered at a holistic vet. The ozone therapy is "alternative" and only covered with an additional rider that needed to be purchased at onset of policy 12 years ago! This falls under "things not covered" Naturopathy, that I should have anticipated needing or knowing that this therapy would fall under this. Ironic thing is that if I had chosen a riskier surgery for my pup- it would have cost thousands more in claims but would have been covered. Make it make sense....??? My premiums started at $30ish/mon and now well over $60/mon in 12 years with no claims and NOW that it's needed... not paying for her therapy that can help her.
Insurer: Trupanion
By: stav
Easy to use insurance
Easy to use insurance. Excellent returns
Insurer: Embrace
By: James Hendrix
The quick response and the ease of…
The quick response and the ease of navigation throughout the entire process has blown me away every time. Y'all are amazing.
Insurer: Trupanion
By: Sara Cunningham
Great job!
Pet's Best adjudicated my claim quickly and thoroughly. I received my decision within 2 days and reimbursement in 5 days. We highly recommend this company.
Thank you for your help
Thank you for your help. I appreciate it so much
Insurer: Pumpkin
By: Alexa
Really informative rep who patiently…
Really informative rep who patiently explained about different options.
Insurer: Prudent Pet
By: eukaryote
Felt like retaliation
I’ve had Embrace for 9 years. The rates appear to go up yearly. A few months ago i sent a note telling them their automated system misdiagnosed my dog’s problem. Almost immediately someone at Enbrace contacted my veterinarian and requested my dog’s entire medical record. I was cc’d. They then denied my claim of lameness for reimbursement of Carprofen, stating that the med was for treating a pre-existing diagnosis. I recently contacted them and asked that they find a way to lower my monthly premium. She agreed, lowered the premium $20 but in exchange I had to agree to a higher deductible. I am seriously looking for a different insurance company.
Insurer: Embrace
By: janet brown
Easy to navigate website and claims…
Easy to navigate website and claims process. Very clear and quick reimbursement.
Insurer: Spot
By: Marcos Pienasola
Discount code applied for existing plan
I had a AAA reward code to use for 10% off of a pet insurance plan. However, I would have had to do it as a new member if I had just done it from the AAA website. I contacted Spot & AAA to find out how to apply the reward code to my existing plan and Spot went ahead and applied the reward code on the spot
Insurer: Spot
By: MTB