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Unmatched customer service
Extremely helpful in how to fulfill requirements of the claim.Very helpful in reaching out to veta office for additional info.Quick response in reviewing claim and quick turn around.
Insurer: Pumpkin
By: Lori
MetLife is consistently easy to work…
MetLife is consistently easy to work with for my pet's insurance. They stand by their coverage and are responsive if I have questions. I've had their pet insurance for 5+ years and wouldn't go with another company. Great experience!
Insurer: MetLife
By: STACEY HESSLER
We have had your insurance for about 5+…
We have had your insurance for about 5+ years now. We have attempted to submit only three claims: two were denied and one paid for around $300. Our premiums have continued to increase every 6 months even though we have not used your services. I understand the cost of everything is going up BUT I feel like this is absolutely horrible. We started less than $100, now we are almost paying $200/month.
Insurer: Trupanion
By: Nicolle Lien-Cofflin
Fast repay which is greatly appreciated
Fast repay which is greatly appreciated
Insurer: MetLife
By: Lbenfield
Claim was handled quickly!
Claim was handled quickly!
Insurer: Pumpkin
By: Pamela
The Peace of Mind
Love that the vet office can upload while I am checking out & processing is lighting fast. Glad to know I am not breaking the bank when my fur baby needs medical attention. Only wish deductible was yearly 1x rather each diagnosis.
Insurer: Trupanion
By: Barbara
Be smart get insurance
I have had metlife for 3 years now, and with 3 dogs its a money saver! my only complaint is sometimes the claims take a long time, and every now and then a claim will attach to the wrong policy and that delays the approval process. otherwise getting pet insurance was the smartest thing i did. I save thousands with having 3 dogs.
Insurer: MetLife
By: RMP
Decided to change pet insurance and…
Decided to change pet insurance and chose Pumpkin because of the coverage I was looking for and the price was not much more than my prior insurance.
Insurer: Pumpkin
By: Denise Lewis
Efficient Claim Processing
Very efficient claim processing from portal intake to payout.
Insurer: MetLife
By: Kevin
Raised rates 150% in one year with no history of claims
Terrible Company - they try to get rid of older pets by tripling the rates when the animal ages - this is after 7!years with them and no claims
Insurer: Healthy Paws
By: Audrey