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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Many Plans Make it Hard to Chose
I chose Pets Best after doing some comparing. Of course you don't know how good a company is until you need them. Within the last 3 years their claim turnaround has been quick. They also send out an email letting you know that they are working on it. After the first year I dropped the wellness plan because the reimbursement was not significant enough in my opinion.. I feel that the yearly wellness exam and vaccinations can be budgeted for. However the Accident and Illness Policy is a must for pet parents as one serious illness, accident ,or chronic condition can add up to a very large unexpected expense or put you in debt. I was very glad that we made the choice to get pet insurance immediately upon adopting our puppy and was very happy we chose Pets Best.
Fast processing
Fast processing. Great coverage
Insurer: MetLife
By: Ross Chapman
LOVE LOVE LOVE Metlife pet insurance
LOVE LOVE LOVE Metlife pet insurance. Always easy to work with!! And responsive to inquiries/phone call questions.
Insurer: MetLife
By: Sara
Rebecca was helpful and very pleasant!
Rebecca was helpful and very pleasant!
Insurer: Prudent Pet
By: Carol S
Excellent!
"The claims process is very quick, as was the response time. Pets Best is the best!"
Good overall
Good overall, but prices keep going up
Insurer: MetLife
By: Justin
We have a French Bulldog from Tom Kings…
We have a French Bulldog from Tom Kings Kennel, and they recommended Fetch insurance to us. Recently, our dog had an accident that required surgery, and we are so grateful we had Fetch. The payout process was fast, straightforward, and stress-free. Everything was handled quickly, and the entire experience gave us peace of mind during a difficult time. Highly recommend Fetch to any pet parent looking for reliable coverage!
Insurer: Fetch
By: Val
Nick of Time!
Very pleased with the efficiency and speed of this latest claim process. Getting the reimbursement as quickly as we did was a huge help and is a load off our minds when we consider future medical episodes. Many thanks!
Insurer: MetLife
By: customerKeith Prusak
Very Good Company
Always very helpful if I have any questions. Fast service. Super friendly!
Insurer: MetLife
By: Jennifer Wheeler
This time....the wonderful customer…
This time....the wonderful customer service gentleman...I believe his name was Chris...went above and beyond to let me know things had improved with my coverage status and made my day! Couldn't be happier Have had frustrations submitting claims previously and this time no problems!! Thank you Susan
Insurer: Embrace
By: Susan