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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Appreciate the ease of filing claims…
Appreciate the ease of filing claims and the prompt response.
Insurer: MetLife
By: customer
very responsive yet would like policy…
very responsive yet would like policy to cover more
Insurer: Trupanion
By: Darlene
Every time I have had questions about…
Every time I have had questions about claims the representatives have been helpful and patient. My claims are processed quickly and if there are any issues with a claim the communication is quick and all information is given upfront on how to resolve any issues.
Insurer: MetLife
By: customer
Prompt and Provides Quality Support
Having pet insurance has truly been a life-saver. Just knowing that I can submit my claims through Metlife for my pet's care and they handle business promptly, with great communication. I also feel that they care about the health and wellness of my pet by being responsive and prompt whenever I have to contact their customer service department for anything.
Insurer: MetLife
By: Sparkle Kemp
Very quick claim reviews
Very quick claim reviews. Fast payment. Very happy with the insurance.
Insurer: MetLife
By: customer
Embrace saved my dogs life
Embrace saved my dogs life. Just two days before getting his final set of shots my dog got Parvo. Spent 3 days at the pet hospital. If I did not have them I would not have been able to pay for my dogs treatment. Covered over $6,000 for me at 80% coverage. Also, they tell you up to 30 days, but it took less than 5 days for my claim to be approved.
Insurer: Embrace
By: Jason Davis
MetLife was there when we needed them.
MetLife has more than met my expectations. Our dog has been diagnosed with two types of cancer and has required multiple treatments. MetLife has expeditiously processed the various claims insuring that the only issue we have had to deal with is our dog's health.
Insurer: MetLife
By: Ron M.
Very quick and thorough.
Very quick and thorough.
Insurer: Embrace
By: Minoo Moadel
Fast payment and good communication
Fast payment and good communication
Insurer: Pets Best
By: I K